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Golf Shop Assistant
2 months ago
About American Golf
American Golf is a leading golf industry company that has been a pioneer in golf course management for over 50 years. With a rich history of managing over 325 golf courses, we have established ourselves as a trusted authority in the golf industry.
We take pride in our commitment to excellence, striving to exceed expectations and set new standards in the golf industry. Our team of skilled professionals is dedicated to delivering exceptional service and maintaining the highest standards of course upkeep, ensuring an unparalleled experience for our customers.
Job Purpose
The Golf Shop Assistant is responsible for providing excellent customer service to members and guests. This role plays a crucial part in the success of the Pro Shop and helps track golf play.
Responsibilities
- Process purchases and credit card transactions, answer the telephone, and manage the reservation system in accordance with AGC standards.
- Implement tee sheet demand management and demand generation strategies to optimize booking and revenue.
- Maintain the pro shop environment by keeping the shop neat and orderly, including stocking merchandise and vacuuming the shop.
- Handle member/guest service issues in a prompt and effective manner.
- Provide leadership in the absence of the Golf Shop Supervisor, including interviewing, training, and evaluating performance.
- Maintain a professional and service-oriented environment in the pro shop by utilizing excellent interpersonal and customer service skills.
- Ensure service continuity in the pro shop by maintaining a flexible work schedule.
- Assist the General Manager in delivering staff meetings and implementing AGC initiatives.
Qualifications
- Basic math skills and the ability to write and communicate clearly.
- Experience handling customer service issues, cash, and credit card transactions.
Working Conditions
- Days and hours of work vary by schedule and business needs.
- Evening, weekend, and holiday work will be required.
- The employee may be required to stand for long periods, walk, read, hear, talk, balance, climb, use hands, use fingers, reach, stoop, kneel, crouch, crawl, smell, taste, push, or pull.
- The employee may be required to lift and carry objects weighing up to 25 pounds.
Compensation
$19.50
American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis.
