Housekeeping Supervisor
5 days ago
About the Role:
We are seeking a highly skilled Housekeeping Supervisor to join our team at Hilton Grand Vacations. As a Housekeeping Supervisor, you will be responsible for overseeing the daily operations of our housekeeping team, ensuring that our guests receive exceptional service and that our facilities are maintained to the highest standards.
Key Responsibilities:
- Coordinate staff schedules and assign daily work tasks to employees.
- Supervise 1-5 Suite Attendants to ensure timely completion of assigned rooms and inspect rooms to guarantee standards are met.
- Maintain room inventory timely and efficiently for the Front Desk.
- Document and communicate maintenance requests to the engineering department to ensure resort service quality standards are met.
- Respond quickly to guest requests in a friendly manner and follow up to ensure guest happiness.
- Display a professional image through appearance, dress, and conduct.
- Ensure the hotel complies with all federal, state, and local laws, including OSHA.
Requirements:
- Minimum 6 months - 1 year housekeeping experience.
- 1 year supervisory experience.
- Primary computer and social skills.
- Demonstrated ability to communicate both orally and in writing in English.
About Us:
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We are committed to providing our guests with exceptional service and creating lasting memories for our owners and members.
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