Operations Manager

2 months ago

Washington, United States Institute for Higher Education Policy Full time
About the Role

The Institute for Higher Education Policy is a non-profit organization dedicated to promoting equity and justice in higher education. We are seeking an experienced Operations Manager to join our team.

Key Responsibilities
  • Operations and Administrative Support:
    • Manage the organization's IT needs, including leading weekly check-in meetings, identifying and troubleshooting technology issues, and maintaining content on SharePoint pages.
    • Support logistics for internal and external meetings, including venue selection, contract negotiations, travel arrangements, and technology support.
    • Manage contract logistics with vendors, contractors, and consultants, including ensuring adherence to internal policies and assessing risk.
    • Provide administrative support to staff across the organization as needed.
  • Office Management:
    • Manage the relationship between building management and staff, report/oversee maintenance needs, and manage use of hoteling spaces.
    • Manage in-office hardware and provide staff training as needed.
    • Serve as the point-of-contact and manage the relationship with our co-lessee, TICAS, around our shared office space.
    • Monitor and order office supplies.
    • Manage the orderliness of office common areas.
Qualifications, Experiences, and Skills
  • Three to five years of experience in a similar role.
  • An unwavering belief in the power of higher education as a vehicle for social mobility and racial justice.
  • Strong analytical, critical, and strategic thinking, problem-solving, and decision-making skills.
  • Ability to work independently, manage multiple projects, and work under pressure, as well as strong interpersonal skills to work effectively in a team environment.
  • Excellent verbal, interpersonal, and written communication skills.
  • Strong attention to detail and ability to follow through and push projects to completion amidst competing responsibilities.
  • Ability to remain flexible and adaptable to changing priorities in such a way that contributes to a project or team's success.
  • Self-motivated and eager contributor to a team who shares in the accolades of successes.
  • Desire to continuously improve skills and develop professionally.
  • Values and contributes to a respectful work environment with an openness and inclusion to all viewpoints.
  • Ability to travel (10-15%).
About IHEP

IHEP recognizes that a talented and justice-focused, diverse, inclusive, and equitable workforce benefits individual, partners, and IHEP as a whole. We recognize that all employees bring their own capabilities, experiences, and characteristics to their work. At IHEP, diversity encompasses differences including, but not limited to, those of race, ethnicity, national origin, sex, age, religion, socioeconomic status, political affiliation, disability, sexual orientation, gender identity or expression, marital status, family responsibilities, experience, and education.

Benefits

IHEP values a healthy work-life balance and offers a comprehensive benefits package with generous paid time off; health, dental, vision benefits; 401K matching; life and disability insurance, flexible work arrangements, and other benefits. Salary is commensurate with experience. The starting salary range for the position is $65,000-75,000.

How to Apply

Interested candidates should apply by submitting a cover letter and resume. Applications will be reviewed on a rolling basis.

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