Bilingual Front Office Representative

1 week ago


Norfolk, Nebraska, United States Jay Wolfe - State Farm Agency Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Office Team Member to join our team at Jay Wolfe - State Farm Agency. As a Bilingual Front Office Representative, you will be responsible for providing exceptional service to our customers, responding to inquiries, and maintaining high customer satisfaction.

Key Responsibilities:

  • Provide product and service information to customers
  • Manage incoming calls and resolve customer complaints
  • Keep records of customer interactions and process customer accounts

What We Offer:

  • Competitive base pay plus bonus
  • Paid time off and vacation days
  • Opportunities for growth and advancement

Requirements:

  • Bilingual English/Spanish required
  • Ability to obtain Property and Casualty insurance license
  • Strong phone handling skills and active listening
  • Comfortable making outbound calls

If you are a motivated and customer-focused individual who is passionate about helping others, we encourage you to apply for this exciting opportunity. We look forward to reviewing your application.



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