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Spa Operations Manager

2 months ago

Cleveland, Ohio, United States Hand & Stone - Parma Full time
Job Title: Spa Manager

We are seeking a highly motivated and experienced Spa Manager to join our team at Hand & Stone - Parma. As a Spa Manager, you will be responsible for directing and organizing the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction.

Key Responsibilities:
  • Direct and organize the overall operation of the spa to maximize profits
  • Develop and implement effective marketing strategies to increase revenue and profits
  • Manage staff schedules to optimize capacity, revenue, and profits
  • Maintain the utmost cleanliness and soothing ambiance of the premises
  • Ensure compliance with all Hand & Stone policies and procedures
  • Hire, train, supervise, develop, and mentor all team members
Requirements:
  • Proven experience in spa management or a related field
  • Excellent communication and interpersonal skills
  • Ability to work independently with minimal supervision
  • Strong analytical and problem-solving skills
  • Ability to motivate and empower team members to achieve high standards
What We Offer:
  • Competitive compensation and benefits package
  • Opportunities for growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

At Hand & Stone, we are committed to providing exceptional customer service and creating a positive work environment. If you are a motivated and experienced Spa Manager looking for a new challenge, we encourage you to apply for this exciting opportunity.