ERP Program Manager
4 weeks ago
Job Title: ERP Program Manager
Job Summary:
We are seeking an experienced ERP Program Manager to lead the implementation of our Workday and ERP systems. The successful candidate will have a proven track record of managing large-scale software implementation projects and will be responsible for developing and executing a plan to establish the ERP Program office.
Key Responsibilities:
- Develop and implement a plan to establish the ERP Program office
- Establish governance structures, including steering committees and project management office (PMO), to oversee program execution
- Define and manage the program's scope, schedule, and budget, ensuring alignment with organizational goals
- Align Workday project implementation and other related projects with organizational strategy and business objectives
- Provide strategic guidance to senior leadership and stakeholders on program progress and adjustments
- Oversee the execution of all ERP-related projects, including configuration, integration, and data migration
- Coordinate with cross-functional teams to ensure timely and effective project delivery
- Manage project timelines, deliverables, and dependencies
- Proactively identify potential risks and issues related to all ERP-related projects
- Develop and implement risk mitigation strategies to address identified risks
- Manage and resolve issues that arise during the implementation process
- Escalate significant issues to the appropriate stakeholders and provide recommendations for resolution
- Develop and implement a communication plan to ensure consistent and effective information flow to all stakeholders
- Facilitate regular status meetings, providing updates on project progress, risks, and issues
- Serve as the primary point of contact for all program-related inquiries and communications
- Build and maintain strong relationships with key stakeholders, including executive leadership, department heads, and consultants
- Ensure that the system(s) implementation complies with relevant legal, regulatory, security mandates, and organizational standards
- Document lessons learned and best practices to inform future projects
- Develop and execute a transition plan from project mode to operation mode
- Monitor the performance of the Workday system to ensure optimal operation
- Identify and implement opportunities for system improvements and process optimization
Requirements:
- At least five years of program management experience managing large software implementation projects impacting multiple departments across the organization within a formal project management environment with large financial impacts
- At least two years of experience with Workday implementation in the public sector (governmental setting) as the project manager is required
- Workday certifications are desired
- Experience effectively leveraging relevant technology, including MS Office, Smartsheet, databases, etc.
- Knowledge of the roles and business interrelationships of each City Department function and the IT tool sets available for business solutions development and cost-effective business operations
- City Departments Experience knowledge and ability to apply project/change management principles and methodologies
- Skill in managing the design, evaluation, selection, and deployment of hardware, software, and network infrastructure
- Proficient in preparation and facilitation of meetings
- Excellent communication skills, including verbal, written, and presentation
- Excellent active listening skills. Able to communicate effectively at all levels in an organization
- Strong problem-solving and organizational skills
- Must be a team player and able to work with and through others
- Ability to understand other perspectives, influence others, and move toward a common vision or goal
- Ability to build and maintain productive working relationships with all stakeholders at all levels of the organization
- Excellent conflict resolution skills
- Ability and willingness to be flexible and adaptable to changing priorities
- Strong analytic and decision-making abilities
What We Offer:
HighCloud Solutions offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
How to Apply:
Please submit your resume and a cover letter outlining your experience and qualifications for this role.
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