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Receptionist for Fitness Center

2 months ago

Omaha, Nebraska, United States Genesis Health Clubs Full time
Career Opportunity at Genesis Health Clubs

Are you ready to be part of a vibrant team in the fitness sector? Genesis Health Clubs is on the lookout for motivated individuals to fill the role of front desk associate. In this position, you will be essential in facilitating daily operations at the front desk, which includes managing guest check-ins, enhancing member retention, and delivering outstanding customer service.

Key Responsibilities:
  • Adhere to the protocols specified in the front desk manual
  • Efficiently manage incoming calls and messages
  • Possess comprehensive knowledge of the club's facilities
  • Engage with members in a warm and personalized manner
  • Take part in staff meetings and club functions
  • Foster professional relationships with both members and colleagues
  • Ensure the front desk area is tidy, organized, and welcoming
  • Respond swiftly and effectively to emergency situations
Performance Expectations:
  • Exhibit professionalism while representing Genesis Health Clubs at all times
  • Assist in formulating strategies to meet club objectives
  • Address member inquiries and concerns with tact and diplomacy
Qualifications:
  • Availability to work during weekends, evenings, and holidays
  • Possess a current CPR certification or be willing to obtain one within 60 days of employment
  • Collaborate effectively with team members
  • Experience in handling cash and credit card transactions
  • Showcase strong customer service abilities
Physical Requirements:
  • Ability to remain standing for extended periods
  • Capable of lifting items weighing up to 35 pounds
  • Effective communication skills with guests and team members