Medical Office Coordinator
5 days ago
At Better Health Group Inc, we are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and support to our patients and healthcare providers.
Key Responsibilities
- Greets patients in a courteous and professional manner, and conducts all front office functions as requested
- Responsible for accurately and professionally handling all front desk operations, including answering phones, scheduling appointments, balancing daily collections, addressing routine inquiries, and triage calls
- Completes patient phone calls, including proactive care coordination, medication reminders, appointment reminders, transitional care management, and documentation with telephone encounters
- Assists with patient appointments, including preparation, form completion and loading, check-in, check-out, payment collection, and follow-up actions
- Maintains patient medical records in accordance with our policy
- Assists with inventory and maintains office supplies
- Provides patients with appropriate medical wellness paperwork to complete
- Additional duties as assigned
Requirements
- High school diploma or equivalent required
- Ability to accurately read and write medical terminology
- Basic computer skills, including familiarity with electronic medical records
- At least 1 year of experience in a medical office setting
- Proven ability to work with Google Suite software or equivalent
What We Offer
- Competitive hourly rate: $17.00 - $19.00
- Comprehensive benefits package, including medical, dental, vision, disability, and life insurance
- 401k with employer match
- Paid time off and holidays
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