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Patient Services Representative

1 month ago


Ringgold, Georgia, United States BETTER HEALTH GROUP INC Defunct Full time

Company Overview: At Better Health Group Inc, our mission is to enhance the well-being of our patients. We specialize in providing exceptional primary care services tailored for individuals aged 65 and older.

Career Opportunity: Are you seeking a fulfilling career that allows for both personal and professional growth? Do you have a genuine desire to assist others in achieving optimal health? Join our dedicated team that is committed to delivering outstanding service and prioritizing patient care.

Why Work With Us: At Better Health Group Inc, we recognize and appreciate our team members. Our employees are empowered to pursue their purpose while building a career within a supportive environment that emphasizes high-quality patient care and positive outcomes.

We believe that the small actions we take daily make a significant difference in the lives of our patients. Our patients are treated like family, and we strive to keep them healthy. Become part of a team that is revolutionizing healthcare, one patient at a time. We prioritize the well-being of our staff so they can, in turn, provide exceptional care to our patients.

Key Responsibilities:

  • Welcome patients warmly and perform all front office tasks as needed.
  • Manage front desk operations with professionalism, including answering calls, scheduling appointments, and handling inquiries.
  • Conduct patient follow-up calls for care coordination, appointment reminders, and documentation.
  • Assist with patient appointments, including preparation, check-in, and payment processing.
  • Maintain accurate patient medical records in compliance with company policies.
  • Support inventory management and ensure office supplies are adequately stocked.
  • Help manage patient documentation, including medical forms and vaccination records.
  • Provide patients with necessary wellness paperwork.
  • Perform additional duties as assigned.

Qualifications:

  • High school diploma or equivalent is required.
  • Ability to read and write medical terminology accurately.
  • Basic computer skills, including familiarity with electronic medical records.
  • A minimum of one year of experience in a medical office setting.
  • Proficient in Google Suite or similar software (MS Excel and MS PowerPoint).

Physical Requirements:

  • Ability to perform a full range of motion, including patient handling and manual dexterity.
  • Capability to stand, walk, and bend for extended periods.
  • Ability to lift and carry items weighing up to 15 lbs.
  • Corrected vision and hearing within normal ranges.
  • Ability to operate a computer and telephone.
  • Must have reliable transportation.

Key Attributes:

  • Exhibits a positive work ethic and inspires colleagues.
  • Collaborative team player who contributes valuable insights.
  • Approaches challenges with enthusiasm and determination.
  • Focused on achieving goals and completing tasks successfully.
  • Maintains confidentiality when handling sensitive information.
  • Demonstrates excellent organizational and time-management skills.
  • Possesses strong communication skills, both written and verbal.
  • Displays strong interpersonal skills and critical thinking abilities.
  • Knowledge of medical coding and HIPAA regulations is preferred.

Benefits:

  • Comprehensive medical, dental, and vision coverage.
  • 401k plan with employer matching.
  • Generous paid time off and holidays.