Patient Financial Advocate
4 weeks ago
Transform Lives with Firstsource Solutions USA, LLC
As a Patient Financial Advocate, you will play a vital role in helping patients navigate the complex healthcare system and access the financial assistance they need.
Key Responsibilities:
- Screen patients for eligibility assistance programs and provide information and reports to client contacts.
- Initiate the application process bedside when possible and identify specific patient needs.
- Assist patients with enrollment applications to the appropriate agency for assistance.
- Provide transition for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
- Record patient information on designated in-house screening sheets and document results in onsite tracking tools and hospital computer systems.
Requirements:
- High School Diploma or equivalent required.
- 1-3 years' experience in medical coding, medical billing, eligibility, or other pertinent medical experience preferred.
- Previous customer service experience preferred.
- Basic computer skills required.
Benefits:
- Medical, Vision, Dental, 401K, Paid Time Off.
We are an Equal Opportunity Employer.
At Firstsource Solutions USA, LLC, we take pride in our commitment to diversity and inclusion.
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