Patient Financial Advocate

2 weeks ago


Vero Beach, Florida, United States First Source LLC Full time

Transform Lives with Firstsource Solutions USA, LLC

As a Patient Financial Advocate, you will play a vital role in helping patients navigate the complex healthcare system and access the financial assistance they need.

Key Responsibilities:

  • Screen patients for eligibility assistance programs and provide information and reports to client contacts.
  • Initiate the application process bedside when possible and identify specific patient needs.
  • Assist patients with enrollment applications to the appropriate agency for assistance.
  • Provide transition for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
  • Record patient information on designated in-house screening sheets and document results in onsite tracking tools and hospital computer systems.

Requirements:

  • High School Diploma or equivalent required.
  • 1-3 years' experience in medical coding, medical billing, eligibility, or other pertinent medical experience preferred.
  • Previous customer service experience preferred.
  • Basic computer skills required.

Benefits:

  • Medical, Vision, Dental, 401K, Paid Time Off.

We are an Equal Opportunity Employer.

At Firstsource Solutions USA, LLC, we take pride in our commitment to diversity and inclusion.


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