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Patient Financial Advocate

1 month ago

Vero Beach, Florida, United States First Source LLC Full time

Transformative Opportunity for a Patient Financial Advocate

Firstsource Solutions USA, LLC is seeking a highly motivated and detail-oriented Patient Financial Advocate to join our team. As a Patient Financial Advocate, you will play a critical role in ensuring that patients receive the financial assistance they need to access quality healthcare.

Key Responsibilities:

  • Screen patients on-site at hospitals for eligibility assistance programs, providing information and reports to client contacts.
  • Review hospital census or utilize established referral methods to identify self-pay patients consistently throughout the day.
  • Initiate the application process bedside when possible, identifying specific patient needs and assisting with enrollment applications.
  • Provide transition for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
  • Record patient information on designated in-house screening sheets and document results in onsite tracking tools and hospital computer systems.

Requirements:

  • High School Diploma or equivalent required.
  • 1-3 years' experience in medical coding, medical billing, eligibility, or other pertinent medical experience preferred.
  • Basic computer skills and ability to maintain confidentiality of account information.

Benefits:

  • Medical, Vision, Dental, 401K, Paid Time Off.
  • Equal Opportunity Employer, considering all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

About Firstsource Solutions USA, LLC:

We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. Our teams are dedicated to helping patients navigate the complex eligibility and payment process, providing support and assistance every step of the way.