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Customer Service Representative

2 months ago

Martin PA USA, United States The GIANT Full time

About The GIANT

The GIANT is a leading retail company that values its employees and strives to provide a positive work environment. We take pride in our high-quality products and services, and we are committed to driving the continued success of our business.

Job Summary

We are seeking a skilled and motivated Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and meeting sales goals.

Key Responsibilities

  • Provide exceptional customer service to ensure customer satisfaction and loyalty
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas
  • Meet sales goals and objectives, including sales targets and customer engagement metrics
  • Process transactions accurately and efficiently, including handling cash, credit card transactions, and returns
  • Assist with visual merchandising and store displays to create an attractive and engaging shopping environment

Requirements

  • High school diploma or equivalent required
  • 1-2 years of retail experience preferred
  • Excellent communication and customer service skills
  • Ability to work a flexible schedule, including evenings and weekends
  • Basic math skills and accuracy with handling cash and credit card transactions

What We Offer

  • A competitive hourly wage and benefits package
  • Opportunities for career advancement and professional growth
  • A fun and dynamic work environment with a team-oriented culture
  • Discounts on store merchandise and services