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Referral and Scheduling Coordinator

1 month ago

Akron, Ohio, United States Summa Health System Full time
Job Summary

The Referral & Appointment Coordinator plays a crucial role in ensuring seamless referrals, testing, and appointment scheduling across providers, departments, and partnered divisions. This position requires strong organizational skills, attention to detail, and effective communication to coordinate with various stakeholders.

Key Responsibilities
  • Organize and coordinate referrals, testing, and appointment scheduling requirements
  • Collaborate with providers, departments, and partnered divisions to ensure smooth referrals and testing processes
  • Develop and maintain relationships with key stakeholders to facilitate communication and coordination
  • Ensure accurate and timely processing of referrals and testing requirements
  • Provide exceptional customer service to patients, families, and healthcare providers
Requirements
  • Strong organizational and time management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in Microsoft Office and other relevant software
  • Knowledge of healthcare referral and testing processes