Senior Field Service Specialist

1 month ago


Baltimore, Maryland, United States Shellback Semiconductor Technology Full time

Job Title: Field Service Engineer

About the Role:

We are seeking an experienced Field Service Engineer to join our team at Shellback Semiconductor Technology. As a Field Service Engineer, you will be responsible for providing on-site support to our customers, ensuring the proper utilization of our products, and minimizing downtime.

Key Responsibilities:

* Installation and setup of Shellback's equipment at the customer site
* Ensuring the proper utilization of Shellback's products
* Minimizing tool downtime
* Troubleshooting problems at the system level down to the component level
* Performing upgrades
* Managing and executing retrofit plans
* Managing and executing service contracts
* Optimizing performance of Shellback's products at the customer site
* Providing in-house Field Service Engineer and customer training classes

Additional Responsibilities:

* Field Service Engineers are expected to operate with a sense of urgency to resolve problems that meet or exceed customer expectations
* Field Service Engineers own identified customer problems and it is their responsibility to see it through to completion
* Field Service Engineers never leave a customer site or location until the job is complete or the customer is satisfied with the action plan provided
* Field Service Engineers always over-communicate with the customer by closing the loop and never assuming that customers are aware of the actions being taken by the Field Service Engineer
* Field Service Engineers view opportunities as their responsibility to address or make sure that it gets in the hands of the person who can resolve

Requirements:

* 2-year technical degree (Electrical, Mechanical, Chemical, or related) with extensive industry experience
* Strong written and oral communication skills and be proficient with Microsoft suite of Office products
* This position is 100% on-site at the customer location and requires being in person every day

If you are a motivated and detail-oriented individual with a strong background in electromechanical engineering and customer support, we encourage you to apply for this exciting opportunity.



  • Baltimore, Maryland, United States ProAutomated Inc. Full time

    Job SummaryProAutomated Inc. is seeking a highly skilled Field Service Automation Specialist to join our team. As a Field Service Automation Specialist, you will travel to various locations and work on hands-on projects, from programming to troubleshooting cutting-edge innovative automation equipment.Key ResponsibilitiesInstall and calibrate systems with...


  • Baltimore, Maryland, United States Abbott Full time

    Job Title: Senior Clinical Specialist, CRMAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve...


  • Baltimore, Maryland, United States Abb Holdings Inc Full time

    Job SummaryWe are seeking a highly skilled Senior Resident Field Service Technician to join our team at Abb Holdings Inc. This role is a key contributor to the Process Automation Energy Industries division in Automation & Electrification.Key ResponsibilitiesProvide site service to ensure safe and efficient plant operation utilizing the ABB 800xA Distributed...


  • Baltimore, Maryland, United States Abbott Full time

    About the RoleAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.We're seeking a highly skilled Senior Clinical Specialist to...


  • Baltimore, Maryland, United States Always Best Care Senior Service Full time

    Senior Care Coordinator OpportunityAlways Best Care Senior Service is seeking a skilled Senior Care Coordinator to join our team. As a Senior Care Coordinator, you will play a pivotal role in the success of our business by establishing and maintaining contacts that will develop into sales leads.Key Responsibilities:Establish and maintain customer...


  • Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Job Summary:The Senior Technical Coding Specialist will be responsible for analyzing, reviewing, and resolving billing denials for medical necessity or any other coding specific facility specific denials.This position will review medical record documentation to assure services are billed with the appropriate diagnosis and procedures, will assign the...


  • Baltimore, Maryland, United States Johns Hopkins HealthCare Full time

    Senior Intraoperative Neurophysiology SpecialistWe are seeking a highly skilled Senior Intraoperative Neurophysiology Specialist to join our team at Johns Hopkins HealthCare. As a key member of our neurosurgical team, you will be responsible for performing and monitoring various modalities of intraoperative neurophysiological monitoring.Key...


  • Baltimore, Maryland, United States Health Care for the Homeless Full time

    Senior Peer Recovery SpecialistJob Summary: We are seeking a Senior Peer Recovery Specialist to join our team at Health Care for the Homeless. As a Senior Peer Recovery Specialist, you will serve as a model, mentor, advocate, and motivator for clients in the behavioral health department.Key Responsibilities:Build relationships with clients that model...


  • Baltimore, Maryland, United States Johnson Health Tech Companies Full time

    Job Type: Full-timeDescriptionPosition Overview: As a Field Service Technician at Johnson Health Tech Companies, you will be responsible for repairing and maintaining cardio and strength equipment. This role involves scheduling and performing field service work, managing a limited parts inventory, and documenting work performed. Your primary duties will...


  • Baltimore, Maryland, United States Abbott Full time

    About AbbottAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.Our MissionWe're always looking towards the future,...


  • Baltimore, Maryland, United States Taylor Northeast Full time

    Taylor Northeast is a leading provider of material handling solutions in the mid-Atlantic and New England regions.We are seeking a skilled Field Technician to join our Baltimore team and provide service to forklifts and other equipment throughout the greater metro area.Key Responsibilities:Inspect and diagnose heavy lift equipment (diesel, electric, or LP...


  • Baltimore, Maryland, United States Johns Hopkins HealthCare Full time

    Job Summary:The Senior Neuromonitoring Technology Specialist will perform and monitor intraoperative neurophysiological monitoring for neurosurgical, vascular, pediatric, ENT, orthopedic spine, and interventional radiology procedures. This role requires a strong understanding of neurophysiological principles and advanced knowledge of operating room...


  • Baltimore, Maryland, United States MedStar Health Full time

    At MedStar Health, we are seeking a skilled and compassionate Senior Clinical Social Work Specialist to join our dynamic team. As a Senior Clinical Social Work Specialist, you will play a vital role in providing high-quality social work services to our patients and their families. Your expertise will be crucial in assessing patients' social and emotional...

  • Senior Accountant

    4 weeks ago


    Baltimore, Maryland, United States Erickson Senior Living Full time

    About the Role:Erickson Senior Living is seeking a highly skilled Senior Accountant to join our team. As a Senior Accountant, you will be responsible for maintaining the General Ledger for assigned lines of business and communities. You will also prepare journal entries and white papers to record and document complex accounting transactions, such as...


  • Baltimore, Maryland, United States Northrop Grumman Full time

    At Northrop Grumman, we're committed to innovation and excellence in our work on revolutionary systems that impact people's lives around the world.Our culture values intellectual curiosity, cognitive diversity, and bringing your whole self to work. We're driven to push boundaries and achieve the impossible.We're currently seeking a Senior Principal Supply...


  • Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Job Summary:The Senior Intraoperative Monitoring Specialist is responsible for performing and monitoring various modalities of intraoperative neurophysiological monitoring for neurosurgical, vascular, pediatric, ENT, orthopedic spine, and interventional radiology procedures.Key Responsibilities:Perform and monitor intraoperative neurophysiological monitoring...


  • Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Job Summary:The Senior Intraoperative Monitoring Specialist is responsible for performing and monitoring various modalities of intraoperative neurophysiological monitoring for neurosurgical, vascular, pediatric, ENT, orthopedic spine, and interventional radiology procedures.Key Responsibilities:Perform and monitor intraoperative neurophysiological monitoring...


  • Baltimore, Maryland, United States Lutheran Immigration and Refugee Service Full time

    About the RoleThe Senior Program Officer for Foster Care will provide programmatic leadership to ensure all foster care policies and procedures are consistent across Global Refuge programs.Oversight of Directors and Site Supervisors at Foster Care providers ensures that activities and staff are consistent with their adherence to Global Refuge's and ORR's...


  • Baltimore, Maryland, United States The Global Excellence Consulting Group Full time

    Job Title: Senior IT Automation SpecialistJob Summary:We are seeking a highly skilled Senior IT Automation Specialist to join our team at The Global Excellence Consulting Group. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining commercial off-the-shelf (COTS) IT infrastructure automation solutions that...


  • Baltimore, Maryland, United States UCB Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Account Executive - Neuromuscular Specialist to join our team in Baltimore, MD. As a key member of our Rare Disease Organization, you will play a critical role in identifying and building collaborative relationships with physicians and clinics within your territory.Key...