PBX Telecom Services Coordinator

1 week ago


Orange, California, United States KPC GLOBAL MEDICAL CENTERS INC. Full time
Job Overview

KPC GLOBAL MEDICAL CENTERS INC. seeks an experienced PBX Telecom Services Coordinator to operate its switchboard and provide top-notch customer service.

This position involves connecting incoming calls to the correct extension, greeting callers professionally, and responding to emergency calls following established protocols.

A strong understanding of telecommunications systems and excellent communication skills are required for success in this role.

Key Responsibilities:

  • Operate a switchboard with trunk lines and extensions
  • Connect callers with out-of-state lines when necessary
  • Greet callers professionally
  • Respond to emergency calls according to established protocols
  • Monitor emergency alarms and codes to notify personnel

Requirements:

  • 6 months of previous switchboard experience
  • Preferrably in a hospital or similar setting
  • Strong customer service background

Estimated Salary: $40,000 - $55,000 per year



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