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Customer Service Liaison

1 month ago

Glen Ellyn, Illinois, United States State Farm Insurance Full time
Customer Relations Representative

At State Farm Insurance, we're seeking a skilled Customer Relations Representative to join our team. As a key member of our customer service team, you'll play a vital role in ensuring our customers receive exceptional support and service.

Key Responsibilities:
  • Assist customers with their insurance needs, providing accurate and timely information and solutions.
  • Process policy changes, claims, and payments efficiently and accurately, maintaining high levels of customer satisfaction.
  • Collaborate with team members to ensure seamless customer experiences, promoting a positive and collaborative work environment.
  • Stay up-to-date on insurance policies, regulations, and industry trends to provide expert advice and guidance to customers.
  • Participate in ongoing training and development programs to enhance knowledge and skills, driving continuous improvement and excellence in customer service.

We're looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional service and support. If you're a team player with excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity.