Customer Service Representative

1 week ago


Glen Carbon, Illinois, United States Caliber Collision Centers Full time
Service Center Job Summary

Caliber Collision has an immediate opening for a Customer Service Representative to perform various duties, including greeting and providing exceptional customer service to internal and external customers. The ideal candidate will have a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes.

Benefits of Joining Caliber
  • Competitive Pay and Benefits - Paid weekly and eligible for overtime
  • Opportunities for Career Growth - We promote from within
  • A Career for Life - You'll gain hands-on experience within a production shop
Requirements
  • 1+ years of experience in a customer-facing environment
Key Skills and Abilities
  • Effective verbal and written communication skills
  • Ability to navigate multiple software systems, i.e., Microsoft Office Suite
  • Work through competing priorities and adapt easily to a fast-paced environment
  • Ability to provide personable, friendly customer service to internal and external customers
About Caliber Collision
Caliber Collision has grown beyond 1700 centers nationwide, featuring a full range of automotive services, including collision repair, auto glass repair and replacement, and fleet services. With a commitment to restoring the rhythm of our customers' lives, Caliber's 30,000 teammates are dedicated to getting customers back on the road safely every day.

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