Technical Solutions Expert

4 days ago


Austin, Texas, United States ServiceNow Full time
ServiceNow Business Architect Role Overview

We're seeking a seasoned Salesforce Service Cloud professional to join our team as a ServiceNow Business Architect. As a key member of our organization, you'll play a pivotal role in designing and implementing innovative business solutions that transform how we work.

In this exciting opportunity, you'll have the chance to work closely with stakeholders, delivering transformative ServiceNow implementations that drive business growth and success. Key responsibilities include consulting and advising senior business leaders, solution design, requirements gathering, process improvement, cross-functional collaboration, change management, and thought leadership.

To succeed in this role, you'll require Salesforce Service Cloud expertise, strong problem-solving skills, and excellent communication skills. Salesforce certifications are required, and ServiceNow certifications are highly preferred. We value inclusivity and encourage candidates from diverse backgrounds to apply.

About the Job

We're offering a competitive salary of $120,000 - $180,000 per annum, commensurate with experience. In addition to your base salary, you'll also be eligible for our comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and generous paid time off.

Key Responsibilities
  • Design and implement innovative business solutions using ServiceNow
  • Consult and advise senior business leaders on strategic initiatives
  • Gather requirements and develop solutions to meet business needs
  • Collaborate with cross-functional teams to drive process improvement and change management
  • Develop and maintain knowledge of ServiceNow products and services

Requirements
  • Salesforce Service Cloud expertise
  • Strong problem-solving skills and analytical thinking
  • Excellent communication and interpersonal skills
  • Salesforce certifications (required)
  • ServiceNow certifications (highly preferred)

Benefits
  • Competitive salary ($120,000 - $180,000 per annum)
  • Comprehensive benefits package (medical, dental, vision, 401(k) matching)
  • Generous paid time off
  • Opportunities for career growth and professional development


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