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Reception Specialist

2 months ago


Myrtle Beach, South Carolina, United States Hilton Grand Vacations Full time
Position Overview

As a Reception Specialist, you will play a crucial role in ensuring that our guests have a memorable experience at Hilton Grand Vacations. Your responsibilities will encompass a variety of tasks aimed at maintaining the highest standards of service.

Key Responsibilities
  • Guest Interaction: Provide exceptional service to every guest, ensuring their needs are met with professionalism and courtesy.
  • Front Desk Operations: Manage front desk activities efficiently, including check-ins and check-outs, while maintaining accurate records.
  • Communication: Serve as the primary point of contact for guests, addressing inquiries and resolving issues promptly.
  • Team Collaboration: Work closely with other departments to ensure a seamless guest experience.
Qualifications

The ideal candidate will possess strong communication skills, a customer-focused attitude, and the ability to thrive in a fast-paced environment. A commitment to excellence and a passion for hospitality are essential.