Program Analyst

5 days ago


Fayetteville, Arkansas, United States VETERANS HEALTH ADMINISTRATION Full time
Job Summary

The Veterans Health Administration is seeking a highly skilled Program Analyst to join their team in Ambulatory Care Operations. As a Program Analyst, you will play a critical role in providing complex and highly skilled administrative and data support related to clinic profile management.

Key Responsibilities
  • Act as a subject matter expert providing technical guidance to services and assist with clinic establishment requests.
  • Review active clinics and provide detailed analysis of findings to management on an annual basis, including assisting with data validation of reported data and involvement in action plan generation for underperforming results.
  • Ensure timely review and approval actions occur for all modifications and clinic deactivation requests.
  • Assist clinics and services in reviewing and understanding clinic utilization data.
  • Review utilization reports to ensure adequate appointment availability, clinic capacity, appointment slot utilization, minimal unscheduled visit rates, optimal percent utilization rates (scheduled and actual), and assist with plans for corrective action if outside locally determined acceptable ranges.
  • Research and identify training needs for staff in areas of clinic, cancellation and clinic profile requests, clinic set up, maintenance, utilization, or special projects as directed by management.
  • Possess computer knowledge in developing and capturing data on date sites to understand, analyze and interpret clinical data at the team, service, and executive levels.
  • Responsible for all aspects of new clinic establishment and provides guidance for clinic set-ups and groupings in computer database.
Work Schedule

The work schedule is Monday - Friday 8:00 AM-4:30 PM, subject to change based on the needs of the facility.

Requirements
  • You must be a U.S. Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • You may be required to serve a probationary period.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP).
Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.



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