PipingRock Customer Service Specialist

7 days ago


Ronkonkoma, New York, United States PipingRock Full time

We are seeking a highly skilled and customer-focused CUSTOMER SERVICE SPECIALIST to join our team at PipingRock. In this role, you will be responsible for professionally handling incoming requests via phone from customers regarding orders, sales, products, problems, and billing.

Key Responsibilities:

  • Promptly and thoroughly handle all issues and customer inquiries in a professional and courteous manner.
  • Provide quality customer service to take care of our customers' needs and resolve their concerns efficiently.

About the Role:

This is a full-time position that requires excellent communication skills, both written and verbal. You will work closely with our internal teams to ensure seamless resolution of customer issues. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences that drive loyalty and retention.

Salary: $45,000 - $60,000 per year (based on experience) plus benefits and opportunities for career growth.

Benefits:

  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.

What We Offer:

At PipingRock, we value our employees and offer a range of benefits and perks to support your career and personal growth. Some of the benefits include:

  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.
  • The chance to work with a talented and diverse team.

About Us:

PipingRock is a leading [company type] committed to delivering exceptional customer experiences through innovative solutions and world-class service. We are passionate about helping our customers achieve their goals and live better lives.



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