Automation Field Service Specialist

2 weeks ago


Salina, Kansas, United States Amada America, Inc. Full time
Job Overview

We are seeking a dedicated professional to assist clients with Amada Automation Systems, particularly focusing on essential machinery. This role encompasses various responsibilities including installation, maintenance, operational training, and software support.

KEY RESPONSIBILITIES:

  • Expertise in diagnosing and resolving issues related to mechanical, hydraulic, pneumatic, electrical, and control systems.
  • Ability to accurately interpret layout diagrams and blueprints for equipment installation.
  • Daily completion of service reports and weekly expense documentation.
  • Strong communication skills in English.
  • Exceptional customer service and follow-up capabilities.
  • Overseeing the complete equipment installation process at client locations, which may involve physical tasks such as using hand tools and performing various movements.
  • Providing training on operation, applications, software, and part programming.
  • Utilizing Amada software applications for line control and part programming.
  • Regular travel within designated regions.
  • Capability to lift items weighing up to 50 lbs.

ADDITIONAL RESPONSIBILITIES:

  • Proficiency in Spanish is considered a plus.

REPORTING STRUCTURE:
Reports directly to the Regional Service Manager.

EDUCATIONAL REQUIREMENTS:
A Bachelor's degree in Electronics or a minimum of an Associate's degree with relevant experience is preferred.

SKILLS REQUIRED:

  • Ability to analyze and repair various systems including mechanical, hydraulic, pneumatic, optical, and electrical.
  • Proficient in the use of hand tools, Volt/Ohm meters, and oscilloscopes.
  • Familiarity with computers and Windows operating systems.
  • Competence in reading and interpreting mechanical and electrical schematics.
  • Commitment to providing comprehensive service and support throughout the customer's machine ownership experience.

TRAVEL REQUIREMENTS:

  • Routine travel within assigned regions, with occasional overnight stays.

COMPENSATION: $30.00 per hour

BENEFITS PACKAGE:

  • Comprehensive medical and hospitalization coverage
  • Pharmacy benefits
  • Dental and vision insurance
  • 401(k) retirement plan
  • Profit-sharing opportunities
  • Life insurance coverage
  • Long-term disability insurance
  • 12 paid holidays annually
  • Travel accommodations provided
  • Travel and mileage reimbursement
  • $200 voucher for work boots
  • Uniform, laptop, cellphone, and toolbox supplied

WORK ENVIRONMENT:
Physical demands include lifting an average weight of 50 lbs on a daily basis.



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