Regional Operations Manager

1 week ago


Sens, Bourgogne-Franche-Comté, United States Marathon Health Full time
Job Title: Regional Operations Manager

At Marathon Health, we are seeking a highly skilled Regional Operations Manager to oversee the operations of multiple health centers within their region.

Key Responsibilities:


  1. Plans, organizes, and manages operations for assigned health centers, including staff hiring, training, scheduling, inventory control, and facility upkeep.
  2. Ensures quality, safety, and infection control standards are maintained throughout the centers, through the adoption of the company's online auditing system and periodic in-person audits.
  3. Drives achievement of patient, client, and teammate satisfaction goals. Responds to complaints with thorough investigation of concerns.
  4. Ensures centers are properly stocked and inventories are managed through monthly audits, which may require manual examination of supplies in each center.
  5. Ensures collaboration of clinical and operational teammates to pursue appropriate clinical opportunities.
  6. Provides compliance leadership related to governmental, accreditation, and other regulations/requirements and with company policies.
  7. Coordinates workflow in health centers, prioritizes key tasks, and shifts duties as necessary to achieve maximum success for patients, teammates, and clients.


Requirements:


  • Bachelor's degree in Business or Healthcare Administration and 3-5 years of relevant healthcare operations experience and previous clinical management experience in a physician practice setting or equivalent combination of education and experience.
  • Strong presentation, employee management, and project implementation skills.
  • Leadership and Organization-exceptional capacity for leading people; a team-builder who has experience in scaling up teams; ability to connect clinical staff both on an individual level and in groups; capacity to enforce accountability; ability to develop and empower staff from the bottom up, while leading from the top down.
  • Action Oriented-enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; a take-charge individual; can take unpopular stands when necessary.
  • Results-proven track record of exceeding goals with a bottom-line orientation; able to make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of clinical understanding and clinical management.
  • General Management-thorough understanding of finance, systems, HR, and lean concepts with a proven track record in understanding a full range of business functions and systems.
  • High-level of proficiency in Microsoft Office Suite with excellent writing, editing, and administrative skills; Electronic Medical Record (EMR) experience strongly preferred.


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