Customer Relationship Manager
2 days ago
We are seeking a highly motivated and results-driven Customer Relationship Manager to join our team at Wheels. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and driving business growth.
About the RoleThis is a dynamic role that requires a strong understanding of customer service principles, excellent communication skills, and the ability to work in a fast-paced environment. You will be working closely with internal stakeholders to ensure seamless delivery of services and achieving exceptional client satisfaction.
Main Responsibilities:- Manage a diverse portfolio of clients, providing tailored support and guidance to meet their needs.
- Process and resolve client operational requests efficiently and effectively.
- Establish strong relationships with clients, acting as a trusted advisor and expert in products and services.
- Develop and maintain SOPs for custom and standard business processes.
- Collaborate with cross-functional teams to drive business growth and improve processes.
To succeed in this role, you will need:
- Excellent verbal and written communication skills.
- Intermediate proficiency in Microsoft Excel.
- Time management skills and attention to detail.
- Diplomacy, tact, and grace under pressure when working through challenging issues.
- A team player with strong collaborative skills.
- The ability to be flexible and adapt quickly in a demanding environment.
As a valued member of our team, you can expect:
- A competitive salary: $65,000 - $85,000 per annum.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A dynamic and supportive work environment that fosters collaboration and innovation.
If you are a motivated and customer-focused individual looking for a new challenge, please submit your application, including your resume and cover letter, to us.
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Customer Relationship Manager
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Fleet Relationship Manager
2 days ago
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Senior Insurance Relationship Manager
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Customer Success Strategist
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Customer Service Operations Manager
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Senior Security Operations Manager
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Customer Support Representative I
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Customer Experience Specialist
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