Customer Relationship Manager

2 days ago


Des Plaines, Illinois, United States Wheels Full time
Job Summary

We are seeking a highly motivated and results-driven Customer Relationship Manager to join our team at Wheels. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and driving business growth.

About the Role

This is a dynamic role that requires a strong understanding of customer service principles, excellent communication skills, and the ability to work in a fast-paced environment. You will be working closely with internal stakeholders to ensure seamless delivery of services and achieving exceptional client satisfaction.

Main Responsibilities:
  • Manage a diverse portfolio of clients, providing tailored support and guidance to meet their needs.
  • Process and resolve client operational requests efficiently and effectively.
  • Establish strong relationships with clients, acting as a trusted advisor and expert in products and services.
  • Develop and maintain SOPs for custom and standard business processes.
  • Collaborate with cross-functional teams to drive business growth and improve processes.
About You

To succeed in this role, you will need:

  • Excellent verbal and written communication skills.
  • Intermediate proficiency in Microsoft Excel.
  • Time management skills and attention to detail.
  • Diplomacy, tact, and grace under pressure when working through challenging issues.
  • A team player with strong collaborative skills.
  • The ability to be flexible and adapt quickly in a demanding environment.
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary: $65,000 - $85,000 per annum.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment that fosters collaboration and innovation.
How to Apply

If you are a motivated and customer-focused individual looking for a new challenge, please submit your application, including your resume and cover letter, to us.



  • Des Plaines, Illinois, United States G.A.G. Industries INC. Full time

    At G.A.G. Industries INC., we believe that our customers are our most valuable assets. As a Customer Relationship Manager, you will play a vital role in building and maintaining long-term partnerships with our existing clients.We offer a dynamic team environment where you can engage and grow in a vibrant and collaborative setting that encourages continuous...


  • Des Plaines, Illinois, United States Wheels Full time

    Job OverviewWe are seeking a highly skilled Fleet Relationship Manager to join our team at Wheels.This is a hybrid role that requires 20% travel and will be split between working in the office and remotely. As a Fleet Relationship Manager, you will work closely with Client Management and key operational areas to ensure exceptional client experiences.


  • Des Plaines, Illinois, United States True North Companies Full time

    Job SummaryWe are seeking a skilled and driven Senior Insurance Relationship Manager to join our Personal Lines team in either our Cedar Rapids, IA office or our Rosemont, IL office.About the Role:The ideal candidate will be responsible for ensuring high client experience by delivering outstanding customer service. This includes staying informed about...


  • Des Plaines, Illinois, United States Sterling Labs Full time

    Job Summary:We are seeking a highly motivated Customer Success Strategist to drive client satisfaction, retention, and revenue growth at Sterling Labs.About the Role:Develop and Execute Customer Success Strategy: Design and implement a comprehensive customer success strategy that aligns with the company's overall business goals.Lead Front-Line Team of...


  • Des Plaines, Illinois, United States G.A.G. Industries INC. Full time

    Job OverviewWe are seeking a highly skilled Customer Growth Specialist to join our team at G.A.G. Industries INC.As the primary point of contact for existing customers, you will work closely with Territory Sales Managers and Sr. Account Managers to maximize customer growth through strategic and personalized customer experiences.The ideal candidate will have...


  • Des Plaines, Illinois, United States Philips Full time

    About the RoleWe are seeking a Customer Service Operations Manager to join our team in Chicago, IL. This is an exciting opportunity to lead and support a high-performing team in a fast-paced, dynamic environment.


  • Des Plaines, Illinois, United States Allied Universal® Full time

    Job SummaryA rewarding career opportunity awaits at Allied Universal, North America's leading security and facility services company. As a Client Billed Manager, you will be responsible for delivering exceptional client experiences and building long-term relationships with key stakeholders.About UsAllied Universal is committed to fostering a dynamic,...


  • Des Plaines, Illinois, United States Renewal By Andersen Full time

    About UsAt Renewal by Andersen, we're revolutionizing the window and door business with a commitment to quality, innovation, and craftsmanship. As a leading provider of replacement windows and doors, we're dedicated to delivering an exceptional customer experience.The OpportunityWe're seeking a highly skilled Customer Experience Specialist to join our team...


  • Des Plaines, Illinois, United States Oakton Community College Full time

    About the JobOakton Community College is seeking a highly skilled Customer Service Director for Retail Operations to join its team. This role will oversee the strategic planning and daily operations of the college's bookstores, providing exceptional customer service to external and internal customers.Key Responsibilities* Develop and implement efficient work...


  • Des Plaines, Illinois, United States Tapestry, Inc. Full time

    At Tapestry, Inc., we're looking for a talented Support Associate III to join our team!About the RoleWe are seeking a skilled and customer-focused individual to manage inbound deliveries, process stock, and maintain a clean and organized store environment.This role is perfect for someone who enjoys working in a fast-paced retail environment, has excellent...


  • Des Plaines, Illinois, United States Worldwide Express Full time

    About the Role: We are seeking a highly skilled Logistics Account Manager to join our team at Worldwide Express. In this role, you will be responsible for managing customer relationships, providing exceptional service, and driving business growth.


  • Des Plaines, Illinois, United States Renewal By Andersen Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team in the Chicago Market. As a key member of our team, you will be responsible for providing exceptional customer service to homeowners and working closely with sales representatives to ensure seamless communication throughout the home replacement...


  • Des Plaines, Illinois, United States Allied Universal Full time

    Job SummaryWe are seeking a highly skilled Senior Security Operations Manager to oversee the day-to-day security operations of an assigned client site. This is a dynamic role that requires strong leadership and communication skills to build, improve, and maintain effective relationships with clients and employees.Key Responsibilities:Supervise and manage a...


  • Des Plaines, Illinois, United States Warehouse Direct Inc Full time

    Warehouse Direct Inc is a family-owned company with over 40 years of experience in providing innovative solutions for workplaces.We are seeking a Customer Support Representative I to join our team. As an Order Fulfillment Specialist, you will be responsible for processing customer orders and ensuring timely delivery of products and services.About the...


  • Des Plaines, Illinois, United States Raising Cane's Chicken Fingers Full time

    Raising Cane's Chicken Fingers is seeking a Customer Experience Specialist to impact all areas of the customer experience. The estimated salary for this role is $16-$17.5 per hour.Key Responsibilities:Provide great customer serviceWork as part of a team to deliver excellent customer experiencesIn this role, you will be responsbile for managing customer...


  • Des Plaines, Illinois, United States Wingstop Full time

    Job Summary: We are seeking a highly motivated and customer-focused Guest Service Team Member to join our team at Wingstop. As a key member of our staff, you will be responsible for delivering World Class service by interacting with guests, taking orders, and providing a positive experience.Responsibilities:Act as the face and voice of Wingstop, greeting...


  • Des Plaines, Illinois, United States HARIBO of America Full time

    Job OverviewAt HARIBO of America, we are seeking a Trade Marketing Manager to join our team. This role will act as a liaison between Sales and Marketing functions, executing plans that bring HARIBO's strategies to life in the retail marketplace.HARIBO is an international family-run company with core values that is growing faster than ever before. We nurture...


  • Des Plaines, Illinois, United States Rivers Casino Full time

    Rivers Casino Job Opportunity: We are seeking a highly skilled and experienced Player Services Supervisor to join our team at Rivers Casino. As a key member of our staff, you will be responsible for overseeing the day-to-day operations of our slot department, ensuring excellent guest service and player development through personal interaction and...


  • Des Plaines, Illinois, United States Ostras Latin - Asian Oyster Bar Full time

    Job SummaryOstras Latin - Asian Oyster Bar seeks a skilled Restaurant Operations Manager to oversee daily operations, manage staff, and maintain exceptional service quality. This role involves operational management, staff supervision, guest service, financial management, inventory control, health and safety compliance, marketing, team collaboration, event...


  • Des Plaines, Illinois, United States Residence Inn OhareRosemont Full time

    Company Overview: Highgate Hotels is a premier real estate investment and hospitality management company with a rapidly expanding presence in Europe, Latin America, and the Caribbean. We provide expert guidance through all stages of the hospitality property cycle.Job Summary:We are seeking a highly skilled Front Office Agent to join our team at Residence Inn...