Mission Assurance Specialist

4 weeks ago


Long Beach, California, United States Intelsat Full time
About the Role

We are seeking a highly skilled Mission Assurance Specialist to join our team at Intelsat. As a key member of our Space Systems Engineering and Operations department, you will play a critical role in ensuring the quality and compliance of our space-based systems.

Key Responsibilities
  • Develop and implement effective Mission Assurance programs to ensure compliance with Intelsat's Concept of Operations (CONOPS).
  • Monitor and track key performance indicators (KPIs) to evaluate operation efficiency and effectiveness.
  • Review and improve processes, procedures, and policies to enhance efficiency and reduce risk.
  • Drive the Failure Reporting, Analysis, and Corrective Actions System (FRACAS) analysis and track corrective action implementation.
  • Assess needs and develop quality procedures, processes, and training programs for the Satellite Control Center.
  • Define and enforce formal change management practices to ensure compliance with CONOPS.
  • Ensure training and documentation are consistent and compliant with CONOPS.
  • Coordinate drills across SSEO departments to ensure team readiness.
  • Support training for new spacecraft and ground systems.
  • Collaborate with SSEO departments to drive software development and automation.
  • Provide real-time support for major incidents.
  • Support SSEO management in communicating satellite health.
  • Manipulate and synthesize data to drive efficiencies and reduce risk.
  • Design and review workflows to ensure safe and efficient operations.
  • Work with SSEO management to coordinate cross-team technical efforts.
  • Review and refine contract documents to ensure adherence to CONOPS.
Requirements
  • Technical bachelor's degree and at least 3 years of relevant experience.
  • Experience drafting specifications, evaluating proposals, and supporting contract exhibit development.
  • Experience with process and workflow design, development, and assessment.
  • Familiarity with Systems Engineering techniques and data capture/manipulation techniques.
  • Effective written and oral communication skills.
  • Strong functional knowledge and experience with documentation control and training delivery.
  • Strong interpersonal skills and ability to work in teams.
What We Offer
  • Hybrid work environment with up to two days per week work from home.
  • Development opportunities and professional growth.
  • Wide range of benefits and perks to support overall well-being.
Intelsat's Commitment to Diversity and Inclusion

We are committed to fostering a culture of diversity, inclusion, and respect. We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, ethnicity, age, disability, pregnancy, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law.



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