Site Administrator

15 hours ago


Baton Rouge, Louisiana, United States American Express Global Business Travel Full time
About the Role

We are seeking a highly skilled Site Administrator to join our team at American Express Global Business Travel. As a Site Administrator, you will be responsible for the development and customization of all online booking tool functions and features for online travel.

Key Responsibilities
  • Develop and maintain online booking tools, ensuring seamless user experience and efficient functionality.
  • Collaborate with cross-functional teams to implement and test new customer online sites, ensuring successful online reservations.
  • Assist Operations Managers/Supervisors and mid-office teams with enhancements and troubleshooting of customer sites.
  • Test and document results of online booking tool programming options and expected results.
  • Assist with project management and task tracking.
Requirements
  • Site programming knowledge of SAP Concur Travel, Deem, GetThere, and Neo(KDS).
  • Proficiency with Sabre GDS.
  • Proficiency with Microsoft Office: Word, Excel, Outlook.
  • Excellent written and verbal communication skills.
  • Excellent analytical and problem-solving abilities.
  • Proven ability to work with cross-functional teams and 3rd-party suppliers to achieve business results.
  • Excellent organizational and follow-through skills.
  • Understanding of mid-office automation, frontline operations, and ticketing.
What We Offer

As a Site Administrator at American Express Global Business Travel, you will have the opportunity to work with a talented team, develop your skills, and contribute to the success of our company. We offer a comprehensive benefits package, including health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. You will also have access to global tuition assistance, leadership courses, and new job openings available to internal candidates first.

We are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process.

We are an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about 'checking every box.' Please apply anyway.


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