Customer Service Professional

7 days ago


Forest City, North Carolina, United States Ben Hibberts - State Farm Agent Full time
Role Overview:
As a customer service representative with Ben Hibberts State Farm, you will deliver exceptional client experiences that foster the growth of a successful insurance agency. Your attention to detail and customer service skills make you an ideal fit for this role.

We anticipate internal growth opportunities for driven candidates who are eager to enhance their careers while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of our community members.

Key Responsibilities:
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.

Estimated Salary Range: $45,000 - $65,000 per year

Required Skills and Qualifications:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development


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