Insurance Customer Service Representative

3 weeks ago


Forest City, North Carolina, United States Ben Hibberts - State Farm Agent Full time
Job Overview

We are seeking a highly skilled Insurance Customer Service Representative to join our team at Ben Hibberts - State Farm Agent. This role offers a competitive salary of $45,000 - $60,000 per year, depending on experience.


About the Role

This is an exceptional opportunity for individuals who possess excellent communication and interpersonal skills, with a strong ability to multitask and handle multiple responsibilities simultaneously. As a Customer Service Representative, you will be responsible for answering customer inquiries, processing insurance claims, and providing policy information.


Key Responsibilities
  • Respond to customer inquiries via phone, email, or in-person.
  • Process insurance claims and follow up with clients to ensure timely resolution.
  • Maintain accurate records of customer interactions.

Qualifications
  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Minimum 1-2 years of customer service experience in the insurance industry.
  • Excellent communication and problem-solving skills.

Benefits
  • Competitive salary.
  • Opportunity for advancement within the company.
  • Paid time off and parental leave.
  • Training and development programs to enhance your career growth.


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