Retail Customer Service Associate Professional

3 weeks ago


Wake Forest, North Carolina, United States Sam's Club Full time
About the Role

We are seeking a Frontline Cashier to join our team at Sam's Club in Wake Forest, NC. As a key member of our front-end team, you will play a vital role in ensuring exceptional customer experiences for our members. You will be responsible for processing transactions, answering member inquiries, and maintaining a clean and organized store environment.

The ideal candidate will have excellent communication skills, a strong focus on providing top-notch customer service, and the ability to work effectively in a fast-paced environment. If you thrive in dynamic situations and enjoy working with people, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Process transactions accurately and efficiently using registers or self-checkout equipment
  • Answer member inquiries and resolve any issues that may arise
  • Maintain a clean and organized store environment, including sweeping and zoning the area
  • Provide guidance and support to members regarding member self-service technology

In addition to your excellent customer service skills, you should also have basic math skills and be able to stand for long periods of time while assisting members.

We offer a competitive hourly rate ranging from $16.00 to $23.00, with additional compensation in the form of premiums based on schedule, facility, season, or specific work performed. Our comprehensive benefits package includes medical, vision, and dental coverage, as well as 401(k) matching, stock purchase, and company-paid life insurance.



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