Fitness Operations Manager
4 weeks ago
At Planet Fitness - PF Baseline Fitness, we are seeking a highly motivated and customer-focused Fitness Operations Manager to join our team. As a key member of our management team, you will be responsible for assisting in the oversight of gym operations to ensure a positive member experience and financially successful club.
Key Responsibilities
- Assist in member service oversight, ensuring all staff provide exceptional customer service.
- Oversee front desk operations, including greeting and meeting potential members, and providing gym tours.
- Facilitate member service issues and questions, providing timely and effective resolutions.
- Provide backup support to the Club Manager as needed.
- Assist in maintaining a clean and welcoming gym environment.
- Contribute to marketing efforts, ensuring staff is aware and trained on current promotions.
- Assist with ordering supplies, inventory management, and tracking reports.
Requirements
- Strong customer service skills, with a focus on delivering exceptional member experiences.
- Excellent communication, organizational, and leadership skills.
- Basic computer proficiency, with the ability to learn and adapt to new systems.
What We Offer
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A comprehensive benefits package, including employee recognition and advancement opportunities.
Join our team and become a part of a company that values its employees and is committed to providing a positive and supportive work environment. Apply today to become a Fitness Operations Manager at Planet Fitness - PF Baseline Fitness
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