Fitness Operations Manager

4 weeks ago


Palm Desert, California, United States Planet Fitness - PF Baseline Fitness Full time
Job Description
At Planet Fitness - PF Baseline Fitness, we are seeking a highly motivated and customer-focused Fitness Operations Manager to join our team. As a key member of our management team, you will be responsible for assisting in the oversight of gym operations to ensure a positive member experience and financially successful club.

Key Responsibilities
  1. Assist in member service oversight, ensuring all staff provide exceptional customer service.
  2. Oversee front desk operations, including greeting and meeting potential members, and providing gym tours.
  3. Facilitate member service issues and questions, providing timely and effective resolutions.
  4. Provide backup support to the Club Manager as needed.
  5. Assist in maintaining a clean and welcoming gym environment.
  6. Contribute to marketing efforts, ensuring staff is aware and trained on current promotions.
  7. Assist with ordering supplies, inventory management, and tracking reports.

Requirements
  1. Strong customer service skills, with a focus on delivering exceptional member experiences.
  2. Excellent communication, organizational, and leadership skills.
  3. Basic computer proficiency, with the ability to learn and adapt to new systems.

What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package, including employee recognition and advancement opportunities.

Join our team and become a part of a company that values its employees and is committed to providing a positive and supportive work environment. Apply today to become a Fitness Operations Manager at Planet Fitness - PF Baseline Fitness


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