Commercial Lines Client Specialist
2 weeks ago
Position Overview:
The Client Advocate for Commercial Lines is a pivotal role within our organization, focusing on delivering exceptional service to our clients while collaborating with Account Managers.
Classification: Salary-Exempt
Location: Remote or Hybrid options available
Job Type: Full Time
About Us:
Deland, Gibson Insurance Associates Inc. is a distinguished insurance agency recognized for its commitment to excellence and client satisfaction. We have been honored as one of the Best Agencies to Work for, as acknowledged by the Insurance Journal.
Key Responsibilities:
- Acquire extensive knowledge of agency systems and operational procedures.
- Deliver industry-leading customer service to our clients.
- Collaborate effectively with team members to achieve common goals.
- Assist clients with various needs, including Certificates of Insurance and applications.
- Master our CRM platform, Applied Epic, to enhance service delivery.
- Engage with insurance carriers to resolve client issues efficiently.
- Bachelor's degree with a keen interest in the insurance sector.
- Flexibility to adapt in a dynamic small business environment.
- Self-driven with a strong sense of accountability.
- Excellent attention to detail along with strong written and verbal communication skills.
- Organizational skills and perseverance to manage detailed tasks effectively.
- A collaborative spirit, capable of working with diverse teams across the organization.
- A supportive and collaborative work atmosphere.
- Work-life balance initiatives.
- A comprehensive benefits package, including health insurance, dental, vision, and 401K.
- Flexible work arrangements.
- Opportunities for professional development and continuing education.
- We act with urgency.
- We demonstrate compassion.
- We are committed to lifelong learning.
- We embody grit.
- We foster innovation.
Founded in 1900, Deland, Gibson has established itself as a trusted advisor in the insurance industry, providing unparalleled service and expertise to our clients. Our legacy is built on a foundation of integrity and commitment to client success.
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