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Commercial Insurance Client Manager
2 months ago
This role entails overseeing a well-established portfolio of commercial lines insurance accounts, delivering outstanding customer service, and fostering relationships with clients to guarantee their satisfaction and loyalty. The ideal candidate is a strategic planner with a robust comprehension of commercial lines insurance and a demonstrated history in account management.
Why consider joining us?
Benefits:
- Comprehensive health insurance (percentage covered by employer)
- Generous paid time off with rollover option and paid holidays
- 401k plan with employer matching
- Opportunities for professional growth and development
Key Duties:
- Oversee a portfolio of commercial lines insurance accounts, ensuring that all client requirements are addressed promptly and effectively.
- Build and sustain strong relationships with current clients to comprehend their needs and offer customized solutions.
- Collaborate with the sales team to identify opportunities for upselling and cross-selling.
- Deliver exceptional customer service, addressing any issues or concerns that arise and ensuring client satisfaction.
- Keep abreast of industry trends and changes in insurance policies to provide accurate and relevant guidance to clients.
- Coordinate with various departments to enhance processes and improve client experience.
- Conduct regular account evaluations to ensure clients receive optimal value and service.
- Assist in negotiating contract terms and conditions with clients and insurers.
- Participate in sales meetings, training sessions, and industry conferences.
Qualifications:
- Minimum of 2 years of experience in commercial lines insurance and account management.
- Familiarity with insurance products and industry trends.
- Outstanding customer service abilities, with a proven track record of resolving issues and maintaining strong client relationships.
- Excellent communication and interpersonal skills, capable of effectively presenting information and responding to inquiries from clients and team members.
- Strong analytical and problem-solving capabilities, with the ability to make informed decisions and provide valuable advice to clients.
- Proficiency in customer relationship management (CRM) software and other relevant applications.
- Ability to work independently and collaboratively, managing multiple priorities and meeting deadlines in a dynamic environment.
If you are enthusiastic about commercial lines insurance and account management, and seek a company that prioritizes employee development and offers excellent benefits, we encourage you to explore this opportunity.
