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Business Lines Account Specialist
2 months ago
This role entails overseeing a well-established portfolio of commercial insurance accounts, delivering outstanding customer service, and fostering relationships with clients to guarantee their satisfaction and loyalty. The ideal candidate is a strategic planner with a solid grasp of commercial insurance and a successful history in account management.
Why consider this opportunity?
Benefits:
- Comprehensive health insurance (percentage covered by employer)
- Generous paid time off with rollover option and paid holidays
- 401k plan with employer matching
- Opportunities for professional growth and development
Key Responsibilities:
- Oversee a portfolio of commercial insurance accounts, ensuring timely and efficient responses to all client needs.
- Build and sustain strong relationships with current clients to comprehend their requirements and deliver customized solutions.
- Collaborate with the sales team to uncover upselling and cross-selling prospects.
- Provide exceptional customer service, addressing any issues or concerns promptly to ensure client satisfaction.
- Keep abreast of industry developments and changes in insurance policies to offer accurate and relevant guidance to clients.
- Work with various departments to enhance processes and improve the client experience.
- Conduct regular reviews of accounts to ensure clients receive optimal value and service.
- Assist in negotiating contract terms and conditions with clients and insurers.
- Engage in sales meetings, training sessions, and industry events.
Qualifications:
- Minimum of 2 years' experience in commercial insurance and account management.
- Knowledge of insurance products and industry trends.
- Outstanding customer service abilities, with a proven track record of resolving issues and maintaining strong client relationships.
- Excellent communication and interpersonal skills, capable of effectively presenting information and responding to inquiries from clients and team members.
- Strong analytical and problem-solving capabilities, with the ability to make informed decisions and provide valuable insights to clients.
- Proficient in customer relationship management (CRM) software and other relevant applications.
- Ability to work independently and collaboratively within a team, managing multiple priorities and meeting deadlines in a dynamic environment.
If you are enthusiastic about commercial insurance and account management, and are seeking a company that prioritizes employee development and offers excellent benefits, we encourage you to explore this opportunity.
