Account Coordinator
2 weeks ago
About TricorBraun
TricorBraun is a global leader in the packaging industry, providing innovative solutions to customers across various industries. As a global company, we have a diverse team working in multiple locations worldwide.
Your Role
As a Customer Service Representative, you will be the primary point of contact for our customers, assisting them with orders, scheduling shipments, providing quotes, and processing invoices. You will work closely with our sales team to ensure seamless customer service and support.
Responsibilities
- Provide exceptional customer service and support to customers via phone, email, and in-person
- Assist customers with orders, scheduling shipments, and providing quotes
- Process and follow up on invoices
- Work closely with the sales team to ensure customer satisfaction
- Develop and maintain strong relationships with customers
Requirements
- 2+ years of experience in customer service or a related field
- Proficiency in Microsoft Office, including Word, Excel, and PowerPoint
- Experience with ERP packages, such as Microsoft Dynamics, SAP, Oracle, or PeopleSoft
- Bachelor's degree (preferred)
What We Offer
- Competitive salary and benefits package
- Comprehensive benefits, including medical, dental, and vision insurance
- Retirement plan with employer match
- Paid time off and holidays
- Tuition reimbursement and professional development opportunities
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