Customer Service Specialist

1 day ago


Flemington, New Jersey, United States BJ's Wholesale Club Full time

At BJ's Wholesale Club, we believe in empowering our team members to excel in their roles and contribute to our mission of providing outstanding service and convenience to our members. As a Customer Service Specialist, you will play a critical role in ensuring seamless customer experiences, resolving issues, and promoting loyalty programs.

Your key responsibilities will include:

  • Delivering superior customer service through effective communication, empathy, and problem-solving
  • Resolving member concerns in a courteous and timely manner, escalating issues when necessary
  • Assisting with Buy Online and Pick Up In Club orders for members

We offer a rewarding salary of $16.00/hour and a dynamic work environment that fosters growth, learning, and teamwork.



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