Housekeeper - Short Term Rentals

23 hours ago


Boston, Massachusetts, United States Percy Full time
Job Opportunity at Percy

We are seeking a skilled Housekeeper to join our team in Boston, MA.

This role involves providing exceptional customer service, managing multiple properties, and ensuring a seamless experience for guests.

Responsibilities:

  • Welcome and assist guests during check-in and check-out processes.
  • Address and resolve guest inquiries and logistical needs promptly and professionally.
  • Conduct regular property inspections to ensure cleanliness and maintenance standards.
  • Perform light maintenance tasks and coordinate with cleaning and maintenance teams to prepare properties for incoming guests.
  • Provide concierge-like services to enhance guest experiences, including local recommendations and assistance with bookings.

Requirements:

  • At least 1 year of experience in a handyman, concierge, or similar role.
  • Previous manual labor experience.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Tech-savvy with a smartphone and the ability to use various apps and platforms.
  • Valid driver's license and access to a vehicle.
  • Ability to work flexible hours, including weekends and holidays.

Perks:

  • Competitive salary with performance bonuses.
  • Health, dental, and vision insurance.
  • Opportunities for professional development and career growth.
  • Employee discounts on stays at company-managed properties.


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