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Biomedical Equipment Technician I

2 months ago

Austin, Texas, United States TriMedx Full time
Job Summary

We are seeking a highly skilled Biomedical Equipment Technician I to join our team at TriMedx. As a key member of our clinical equipment services team, you will be responsible for providing technical support and maintenance for a wide range of medical equipment.

Key Responsibilities
  • Technical Service - 40%
    • Perform performance assurance (PA) inspections, scheduled maintenance, electrical safety inspections (ESI), and operation verification procedures (OVP) on general biomedical equipment
    • Repair, install, and calibrate general biomedical equipment
    • Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns
    • Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery
    • Maintain biomedical expertise through ongoing training and education
    • Assist with Service Operations Special Projects as assigned
  • Regulatory Compliance - 25%
    • Ensure the accuracy and integrity of the equipment database to include the inventory, performance assurance (PA) schedules, nomenclature, and service history
    • Adhere to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures
    • Responsible for ensuring all service and documentation is complete, timely, and accurate
  • Account Relationship Management - 25%
    • Build and maintain customer relationships
    • Discuss equipment status and functionality with clinicians
    • Adheres to the Mission, Vision, and Values of the organization(s) served.
    • Provide a positive representation of TriMedx services by integrating the core values into job performance
  • Inventory - 10%
    • Perform periodic inspections of current inventory status
    • Verify the completion of security analysis for new customer equipment
    • Performs Incoming Inspections (II) to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, and loaner equipment in addition to permanently assigned equipment inventory.
    • Maintain the accuracy and integrity of the equipment database to include inventory, performance assurance (PA) schedules, nomenclature, and service history
    • Make recommendations regarding inventory
    • All other duties as assigned
    Requirements
    • Associates degree in a technical/electronics field or equivalent military experience or two years of equivalent experience.
    • 3 months experience working with biomedical equipment in a clinical engineering environment preferred
    • Valid driver's license required; variable travel requirements depending on primary site that may require use of personal vehicle
    • Travel may be required based on customer or business needs
    Preferred Skills and Experience
    • Complex computer skills including the ability to interpret error codes, defragment hard-drives, replace power supplies, and interpret computer codes required
    • Ability to integrate information from a variety of sources
    • Excellent interpersonal and customer service skills
    • Strong written and verbal communication skills
    Leadership Behaviors
    • Customer focus, ownership, core values, collaboration
    Functional Competencies
    • Medical Device Maintenance & Repair: Demonstrates deep understanding of the principles of maintaining and repairing medical assets in accordance with company policy and manufacturer recommendations. Proficiency in specific modalities is dependent upon work location.
    • Use of Computerized Medical Asst Management Systems: Demonstrates understanding of software systems (RSQ, Service Now) used to manage maintenance and repair of medical assets. Able to use the systems in accordance with company policy to properly document service information in accordance with company and manufacturer guidelines.
    • Regulatory Compliance: Understands all relevant regulatory requirements and demonstrates applicable compliance with regulations.
    • Compliance with ISO Policies & Procedures: Understands applicable QMS & ISMS policies and procedures. Able to explain the appropriate policies and procedures as well as when and where they apply. Creates and maintains documentation in accordance with all ISO policies and procedures.