Business Operations Specialist II

8 hours ago


Honolulu, Hawaii, United States HMSA Full time
Provider Operations Business Analyst II

As a key member of the HMSA team, you will serve as a subject matter expert on major corporate initiatives, projects, and process improvement activities. Your expertise will be invaluable in identifying operational issues and recommending solutions that benefit both HMSA and its providers.

Key Responsibilities:

  • Conduct data analysis to identify trends and root causes of operational issues
  • Develop and implement process improvements to enhance HMSA's consumer experience
  • Mentor and train Provider Operations Business Specialists and Analysts
  • Participate in the development and implementation of new services focused on earning members for life
  • Identify and recommend opportunities for system and application improvements

Requirements:

  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Proficiency in data analysis and reporting tools

About HMSA:

HMSA is a leading healthcare organization dedicated to providing high-quality services to its members and providers. We are committed to innovation, excellence, and customer satisfaction.



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