Security Operations Program Manager

3 weeks ago

Virginia Beach, Virginia, United States Applied Information Sciences Full time

About the Role

At Applied Information Sciences, we're seeking a skilled Cyber Security Program Director to join our team. As a key member of our organization, you will be responsible for the technical direction and growth of our Security Operations Program. This program is focused on serving highly secure US Government clients, and you will play a critical role in setting standards for our commercial SOC engagements.

Key Responsibilities

  • Serve as the director of a SOC program focused on high secure government clients and setting standards for our commercial SOC engagements
  • Fill the key role on our SOC delivery teams, reporting to senior leadership and build positive relationships with our Account Executives, and clients
  • Be the thought leader on our SOC capabilities, offerings, automation, and solutioning for new and existing clients
  • Successfully develop and execute project plans
  • Be accountable by working through others to track the health of our projects, deliverables, and document client interactions for multiple projects following AIS' Project Management approach
  • Contribute to proposals and statements of work for new projects
  • Provide management and guidance to ensure delivery teams meet all contractual obligations (scope, requirements, SLAs) and meet deadlines and budgets
  • Identify, track, mitigate, and report on risks to delivery excellence, customer satisfaction, and employee satisfaction
  • Build relationships with new and existing clients
  • Collaborate with AIS Account Executives to uncover new opportunities
  • Lead and participate in staffing, delivery status, planning, and project meetings
  • Thoroughly prepare for all client interactions with a focus on service and delivery excellence
  • Maintain situational awareness of day-to-day activities on the ground, serving as the first escalation point for the client and identify opportunities for continuous improvement of delivery services
  • Approve timesheets and expenses, distribute and manage internal communications, deliver performance reviews, provide team mentorship, and help individual team members with career development goals
  • Support bid and proposal activity and ensure all contract and performance documentation is current

Requirements

  • Over 5 years of proven experience managing Cyber Security Programs
  • Experience managing Security Operations Center projects, preferably on the Microsoft platform
  • Proven experience with managing contracts: estimations, scheduling, budgeting, profitability, issue resolution, and authoring proposals/statements of work
  • Experience supporting and growing the capabilities of delivery staff members
  • Excels in overcoming delivery challenges, building relationships with clients, and meeting or exceeding client expectations
  • Driven to reduce or mitigate risks with sound program management address problems as needed
  • Create and manage spend plans to meet timelines and budget
  • Good experience in a variety of SOC engineering/administration tools
  • Accountable for the team handling of daily alerts, incidents; monitors, tracks, analyzes and records
  • Work with other IT professionals to resolve fast moving vulnerabilities such as spam, virus, spyware and malware
  • Monitor security vulnerability information from vendors and third parties
  • Strong engineering analysis ability

Nice To Have Skills

  • Experience in security engineering to operate M365 and Azure platforms
  • Project Management Certification - Certified Scrum Master

Security Clearance and Citizenship Requirements

  • Must have and maintain a Top-Secret Clearance and be able to obtain and maintain a SCI/Poly
  • Current/Active TS/SCI with Polygraph is highly preferred

Location and Travel Details

This opportunity will require frequent onsite visits in Reston / Mclean / Tysons Virginia with some flexibility for remote work.

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