Market Director of Nutrition Services

1 week ago

Houston Texas, United States CommonSpirit Health Full time
Job Summary

CommonSpirit Health is seeking a highly skilled and experienced Market Director of Nutrition Services to lead our food and nutrition services departments. As a key member of our team, you will be responsible for planning, administering, and directing all location activities related to food service, ensuring compliance with standards established by CommonSpirit Health and regulatory agencies.

Key Responsibilities
  • Lead food and nutrition services departments, establishing and maintaining effective working relationships with other departments to provide a unified food and nutrition service experience for patients, residents, visitors, and employees.
  • Plan, direct, coordinate, and control resources of the Food and Nutrition Services Department to provide food service for customers, employees, and patients.
  • Prepare the budget and assist in the development of short-term and long-term financial and operational plans for the department.
  • Establish and maintain regulatory compliance with food and nutrition services and policies and procedures to address safe practices for food handling, emergency food supplies, menu planning, purchasing, and storage of food and supplies.
  • Manage department human resources to ensure effective employee orientation, training, and development, supervision of work, personnel performance, wage/benefit administration, and compliance with established labor regulations and hospital or CommonSpirit Health human resources policies and procedures.
  • Monitor the performance of the department through assessment and analysis of customer/patient satisfaction systems, quality and nutritional assessments, inspections, and financial reports.
  • Promptly address customer complaints, and conduct service recovery where possible.
  • Maintain a log of patient and staff feedback, which is considered in continuous improvement.
  • Participate in hospital committees as indicated by the department policies and standard operating procedures.
Additional Responsibilities
  • Sharing authority and responsibility with others to move decision-making and accountability downward through the organization, enabling individuals to stretch their capabilities and accomplish the business unit's strategic priorities.
  • Manages collaboratively and coaches others to achieve optimal performance; delegates effectively; praises/rewards contributions; defines clear roles and responsibilities; sets goals and leads initiatives; adjusts plans as necessary.
  • Ensuring that the patient/customer perspective is a driving force behind our actions and business decisions; crafting and implementing service practices that meet patients'/customers' and own organization's needs.
  • Interacting with others in a way that gives them confidence in one's intentions and those of the organization.
  • Keeping the organization's mission, vision, and values at the forefront of associate decision-making and action.
Requirements
  • Minimum three (3) years hospital nutrition management experience.
  • Bachelor's degree in Nutrition, Dietetics, or related field.
  • Certified Dietary Manager (CDM) or Registered Dietitian Nutritionist.
  • Current certification as a ServSafe Food Protection Manager from American National Standards Institute.
  • Current (within the past 12 months) ServSafe Allergen Certification.

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