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Market Relationship Banker

2 months ago

Grand Rapids, Michigan, United States Old National Bank Full time
Job Summary

We are seeking a highly skilled Market Relationship Banker to join our team at Old National Bank. As a key member of our Community Banking Center, you will be responsible for developing and cultivating long-term client relationships by providing expert financial guidance and personalized solutions.

Key Responsibilities
  • Client Relationship Development: Consult with clients to understand their financial objectives and provide tailored advice on product and service alternatives.
  • Cross-Selling and Referrals: Identify opportunities to sell additional products and services to existing clients, and refer them to internal partners as needed.
  • Client Service and Support: Provide exceptional service to clients, resolving issues and maintaining contact through proactive touch points.
  • Sales and Service Targets: Achieve sales and service targets by marketing a range of consumer and small business banking services to existing and prospective clients.
  • Operations Oversight: Proactively resolve customer maintenance and service problems, and maintain knowledge of banking channels and digital solutions.
Requirements
  • Education: High School diploma or equivalent.
  • Experience: Minimum one year of relationship-based client consultation and/or consultative sales experience, preferably in the banking industry.
  • Licensing: Eligible to register with the National Mortgage Licensing System and Registry (NMLS) or currently registered.
What We Offer

At Old National Bank, we value our team members and offer a range of benefits, including opportunities for growth and development, competitive compensation, and a commitment to social responsibility and community involvement.