Customer Service Representative

2 weeks ago


Philadelphia, Pennsylvania, United States Community College of Philadelphia Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Community College of Philadelphia. As a key member of our Information Center, you will provide exceptional support to students, faculty, and staff, ensuring a positive and efficient experience for all.

Key Responsibilities
  • Provide Quality Customer Service: Respond to inquiries from students, faculty, and staff, providing accurate and timely information on college procedures, policies, and services.
  • Assist with Enrollment Management: Help incoming students navigate the admissions and enrollment process, including scheduling placement tests and registration sessions.
  • Support College Operations: Assist with data collection, provide recommendations for process improvements, and maintain sensitivity and respect for a diverse academic environment.
  • Communicate Effectively: Demonstrate excellent communication skills, both verbally and in writing, to provide clear and concise information to students, faculty, and staff.
Requirements
  • High School Diploma or Equivalent: Required.
  • Call Center or Help Desk Experience: At least one year of experience in a call center, help desk, or information center.
  • Ability to Work in a Quality-Controlled Environment: Required.
  • Excellent Communication Skills: Ability to communicate effectively with students, faculty, and staff.
Preferred Qualifications
  • Associates Degree: Preferred.
  • Related Work Experience: Experience providing customer service to students in a higher education setting.
  • Bilingual or Multilingual Capabilities: Strongly preferred.


  • Philadelphia, Pennsylvania, United States Always Best Care Senior Service Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Always Best Care Senior Service. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients and their families.Key ResponsibilitiesTelephony Management: Monitor and follow up...


  • Philadelphia, Pennsylvania, United States SlightEdge. Full time

    About SlightEdgeWe are a dynamic company seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesRepresentatives will utilize tablets to engage with customers and provide personalized...


  • Philadelphia, Pennsylvania, United States Inkspirenize Full time

    {"Job Title": "Customer Service Representative", "Location": "Philadelphia, PA", "Job Type": "Full-time", "Job Summary": "We are seeking a dedicated and friendly Customer Service Representative to provide excellent customer service over the phone, resolving inquiries, troubleshooting issues, and ensuring customer satisfaction. The ideal candidate will act as...


  • Philadelphia, Pennsylvania, United States Workoo Technologies Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly skilled Customer Service Representative to join our team at Workoo Technologies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely...


  • Philadelphia, Pennsylvania, United States Qonten Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Qonten. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues in a timely and...


  • Philadelphia, Pennsylvania, United States AMICA MUTUAL INSURANCE COMPANY Full time

    Customer Care RepresentativeAt Amica Mutual Insurance Company, we're seeking a skilled Customer Care Representative to join our team in Philadelphia, PA.Key Responsibilities:Provide exceptional customer service via telephone to existing accounts in a high-volume environment.Convert advertising and direct mail leads into new business opportunities.Handle...


  • Philadelphia, Pennsylvania, United States IONOS Inc Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at IONOS Inc. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving technical and billing issues, and promoting our products and services.Key...


  • Philadelphia, Pennsylvania, United States Quality Talent Group Full time

    {"title": "Customer Service Representative", "content": "About the RoleAt Quality Talent Group, we're seeking a skilled Customer Service Representative to join our team. As a champion of customer satisfaction, you'll be responsible for delivering exceptional service to our clients.Key ResponsibilitiesEnsure prompt and professional interactions with customers...


  • Philadelphia, Pennsylvania, United States Galaxy Technologies Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Galaxy Technologies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in the insurance industry.Your primary focus will be on delivering top-notch customer support through telephone interactions,...


  • Philadelphia, Pennsylvania, United States Independence Blue Cross Full time

    Customer Service RepresentativeAt Independence Blue Cross, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.Responsibilities:Provide...


  • Philadelphia, Pennsylvania, United States Independence Blue Cross Full time

    At Independence Blue Cross, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.Responsibilities:* Provide accurate and timely information to...


  • Philadelphia, Pennsylvania, United States IONOS Inc Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at IONOS Inc. in Philadelphia, PA. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving technical issues, and promoting our products and services.Key...


  • Philadelphia, Pennsylvania, United States InspiriTec, Inc. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at InspiriTec, Inc. as a Tier 1 Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesCustomer Service: Respond to...


  • Philadelphia, Pennsylvania, United States Companalyst Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our Global Customer Service Team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients via phone, email, and live chat.Key Responsibilities:Respond to customer...


  • Philadelphia, Pennsylvania, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeWe're seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our customers, ensuring their satisfaction and loyalty to our brand.Key Responsibilities:Provide top-notch customer...


  • Philadelphia, Pennsylvania, United States KOP Solutions, Inc Full time

    {"title": "Customer Service Representative", "content": "Unlock Your Potential in Customer ServiceWe're seeking a talented Customer Service Representative to join our dynamic team at KOP Solutions, Inc. As a key member of our Customer Service department, you'll play a pivotal role in delivering exceptional customer experiences and driving business...


  • Philadelphia, Pennsylvania, United States Schwarz Partners Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Schwarz Partners. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.Key...


  • Philadelphia, Pennsylvania, United States Taylor & Francis Group Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our Global Customer Service Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key...


  • Philadelphia, Pennsylvania, United States Venturi Restoration Full time

    Customer Service RepresentativeVenturi Restoration is a leading provider of property restoration services, seeking a skilled Customer Service Representative to join our team. As a key member of our Response Team, you will be responsible for fielding customer order requests, scheduling technicians, and maintaining accurate records in our NetSuite database.Key...


  • Philadelphia, Pennsylvania, United States Bunzl Distribution USA Full time

    **Job Summary**Bunzl Distribution USA is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.**Key Responsibilities:**• Answer customer inquiries...