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Guest Services Supervisor
2 months ago
Front Desk Manager
Job Category: Rooms Division Requisition Number: FRONT002782
Overview
For those who seek excellence, Stein Eriksen Lodge stands out.
Stein Eriksen Lodge is a distinguished European-style lodge situated mid-mountain at the renowned Deer Valley Resort in Park City, Utah. Named after the legendary Norwegian Olympic Gold Medal skier Stein Eriksen, the Lodge is celebrated as a premier year-round destination.
The Stein Collection is dedicated to crafting unforgettable experiences for our team members, guests, and property owners across our four locations: Stein Eriksen Lodge, Stein Eriksen Residences, The Chateaux Deer Valley, and The Chateaux Residences. We recognize that our achievements stem from our commitment to our team members, who are invaluable assets and essential to our success.
We take pride in being located in Park City, a vibrant community-focused town, and we believe in our responsibility to contribute to and engage in these remarkable initiatives. As a well-established brand with a growing reputation, Stein Collection employs a diverse and hardworking team year-round. Over 70 of our team members have been with us for a decade or more, a testament to the positive and respectful culture we cultivate.
Role Overview
The Front Desk Manager will oversee the daily operations of the Front Desk, Concierge, and Guest Services. This role involves training and managing the team, ensuring that guest requests are met, and creating memorable experiences for all visitors.
Stein Eriksen Lodge, Utah's only Forbes Five-Star Hotel and Spa, offers:
- Comprehensive benefits including a variety of health insurance options, dental, vision, short- and long-term disability, life insurance, and a matching 401K plan.
- Competitive compensation and bonus structures to acknowledge your dedication and service.
- Paid training sessions and development programs.
- Complimentary chef-prepared meals daily in our cafeteria.
- On-site heated parking garage for employees, a valuable perk during winter.
- Exceptional ski/snowboard benefits at Park City Mountain/Canyons Resort and Deer Valley Resort.
- Flexible scheduling and time-off policies to support family, education, and personal activities.
- Weekly raffles for tickets to local events.
- Monthly appreciation events and recognition programs for team members.
- Discounts on hotel accommodations, spa services, dining, shopping, and ski/snowboard rentals.
- Subsidized housing available on a first-come, first-served basis for both year-round and temporary needs.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
