Revenue Cycle Coordinator
2 weeks ago
Patient Accounts Coordinator – Full Time Remote
The Mindful Lemon, Inc. is seeking a dedicated and empathetic Patient Accounts Coordinator who is eager to contribute to our expanding group practice.
As a comprehensive virtual provider of mental health and substance use services, we prioritize enhancing the therapeutic relationship while improving access to care, reducing administrative burdens for clinicians, and emphasizing mindfulness, the mind-body connection, and overall wellness.
What sets The Mindful Lemon apart is our commitment to mindfulness for both clients and staff. Although we operate in a virtual environment, fostering a culture of connection and support among our team members is essential.
Become a part of our innovative organization and help us transform the delivery of virtual behavioral health services.
Key Responsibilities:
The Patient Accounts Coordinator will report to the Billing Supervisor and Operations Manager, managing all aspects of revenue cycle operations. Responsibilities include:
- Submitting claims electronically via TheraNest within one business day of service
- Collecting patient payments promptly within one business day of service
- Reconciling bank payments and electronic remittance advices (ERAs) and posting to client accounts within two business days of receipt
- Managing EFT follow-ups with payors as needed for any discrepancies
- Conducting weekly reviews and follow-ups on overdue patient invoices
- Monitoring insurance payments over 30 days past due and coordinating with collections as necessary
- Following up on denied claims, making edits, and resubmitting as required
- Performing monthly eligibility checks for clients and updating their records accordingly
- Documenting and communicating any changes in copays or patient responsibilities
- Submitting claims to secondary insurance when applicable
- Addressing patient inquiries regarding account details
- Reconciling patient accounts
- Confirming benefits with insurers and adjusting patient records based on actual claim payments
- Completing additional duties as assigned.
Qualifications:
Minimum of one year of experience in Revenue Cycle Management
At least one year of experience in Behavioral Health Billing
Familiarity with TheraNest EHR is advantageous.
Spanish language proficiency is a plus.
Ability to work independently is essential.
Benefits:
Paid Time Off (PTO)
Employer-sponsored health insurance
401K plan with matching contributions
Employee Assistance Program
Dental and Vision coverage
Employer-sponsored life insurance
Fully remote work environment
Work Schedule:
40 hours per week, Monday to Friday, 9 AM to 5:30 PM PST
Compensation:
$20 per hour with potential for growth.
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