Customer Support Associate/Account Manager
2 days ago
We are seeking a highly skilled and motivated Customer Support Associate/Account Manager to join our team at Smart Warehousing. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients, ensuring seamless order fulfillment and inventory management.
Key Responsibilities- Provide high-level customer service and operational support to clients
- Maintain open communication with customers and stay engaged with their business needs
- Research and resolve order or billing problems in a timely and professional manner
- Communicate with internal teams, including business development, sales, and IT, as needed
- Assist with operational procedures, including sorting, loading/unloading activities, and shipment processing
- Review and administer the order process within the warehouse
- Key data into our proprietary system (SWIMS) and maintain order and customer data
- High school diploma or GED equivalent
- 1+ years of experience in a customer service-related position
- Intermediate level of proficiency with Microsoft Office and technology
- Strong oral and written communication, problem-solving, and interpersonal skills
We offer a wide range of employee benefits, including competitive compensation packages, 401K with company match, medical, dental, and vision healthcare plans, parental leave, and professional growth opportunities.
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Customer Support Associate/Account Manager
1 week ago
Minneapolis, Minnesota, United States Smart Warehousing Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Support Associate/Account Manager to join our team at Smart Warehousing. As a key member of our warehouse operations team, you will be responsible for providing exceptional customer service and operational support to our customers.Key ResponsibilitiesServe as the first point of contact...
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Customer Support Associate/Account Manager
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Minneapolis, Minnesota, United States Smart Warehousing Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Support Associate/Account Manager to join our team at Smart Warehousing. As a key member of our operations team, you will be responsible for providing exceptional customer service and operational support to our customers at the warehouse level.Key ResponsibilitiesServe as the first point of...
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