Assistant Manager

4 days ago

Glendale, Arizona, United States abercrombie-fitch-co. Full time

About Abercrombie & Fitch Co.

Abercrombie & Fitch Co. is a leading global specialty retailer of apparel and accessories for men, women, and kids through five renowned brands. Our iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend.

Job Summary

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. This role is responsible for driving sales results by analyzing the business and providing best-in-class customer service. The Assistant Manager oversees daily store operations, including opening and closing routines, and drives efficiency in all store processes.

Key Responsibilities

  • Customer Experience: Provide exceptional customer service and ensure a positive shopping experience.
  • Drives Sales: Analyze sales data and implement strategies to drive sales growth.
  • OMNI Channel Fulfillment: Ensure seamless fulfillment across all channels, including in-store, online, and mobile.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment and supervise sales floor activities.
  • Store & Stockroom Operations: Oversee daily store operations, including opening and closing routines, and ensure efficient stockroom management.
  • Staffing, Scheduling, and Payroll Management: Manage staffing levels, schedules, and payroll to ensure optimal store performance.
  • Training and Development: Provide training and development opportunities to team members to enhance their skills and knowledge.
  • Communication: Communicate effectively with team members, customers, and management to ensure seamless operations.
  • Asset Protection: Implement asset protection strategies to prevent loss and ensure store security.

Requirements

  • Bachelor's degree or one year of supervisory experience in a customer-facing role.
  • Strong problem-solving skills and ability to analyze data to drive business decisions.
  • Inclusion & Diversity Awareness: Demonstrate a commitment to creating an inclusive work environment.
  • Ability to work in a fast-paced and challenging environment.
  • Team building skills and ability to motivate team members.
  • Self-starter with a drive to achieve results.
  • Strong interpersonal and communication skills.
  • Adaptability and flexibility to meet changing business needs.
  • Multi-tasking and ability to prioritize tasks effectively.
  • Fashion interest and knowledge.

What We Offer

  • Competitive hourly rate.
  • Quarterly Incentive Bonus Program.
  • Paid Time Off.
  • Paid Volunteer Day per Year.
  • Merchandise Discount.
  • Medical, Dental, and Vision Insurance Available.
  • Life and Disability Insurance.
  • Associate Assistance Program.
  • Paid Parental and Adoption Leave.
  • 401(K) Savings Plan with Company Match.
  • Training and Development Opportunities.
  • Opportunities for Career Advancement.

Starting Rate

$ per hour (, recruiting pay range for this position is $ - $ per hour). The starting rate and range may be modified in the future.

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