Current jobs related to Guest Services Ambassador - Bismarck, North Dakota - Everspring Inn

  • Customer Service Ambassador

    7 days ago

    Bismarck, North Dakota, United States Bird Dog Equity Partners LLC Full time

    Bird Dog Equity Partners LLC is seeking a Customer Service Ambassador to serve as the first point of contact for our guests.The ideal candidate will have a knack for customer service and work experience in the hotel industry.Responsibilities include managing online and phone reservations, informing customers about payment methods, registering guests, and...

  • Guest Services Ambassador

    2 weeks ago

    Bismarck, North Dakota, United States Bird Dog Equity Partners LLC Full time

    About the RoleWe are seeking a highly skilled Guest Services Representative to join our team at EverSpring Suites Bismarck. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a memorable stay for our guests.Key ResponsibilitiesManage all aspects of guest accommodation, including check-in...

  • Guest Services Ambassador

    7 days ago

    Bismarck, North Dakota, United States Bird Dog Equity Partners LLC Full time

    Job SummaryAs a Guest Services Representative at Bird Dog Equity Partners LLC, you will serve as the first point of contact for our guests, providing exceptional customer service and managing all aspects of their accommodation. Your responsibilities will include registering guests, managing reservations, and providing information about rooms, rates, and...

  • Guest Service Ambassador

    4 weeks ago

    Bismarck, North Dakota, United States My Place Hotels Full time

    My Place Hotel-Bismarck is seeking a dedicated individual to become part of our Guest Services team. Key Benefits: * Monthly bonus potential * Flexible scheduling * Cross training * Growth potential Responsibilities: * Manage all aspects of guest accommodations, including reservations, check-ins, and check-outs * Maintain a positive, friendly, and...

  • Guest Service Ambassador

    3 weeks ago

    Bismarck, North Dakota, United States My Place Hotels Full time

    My Place Hotel-Bismarck is seeking a motivated individual to become part of our Guest Services team. **Key Benefits:** * Monthly bonus potential * Flexible scheduling * Cross training * Growth potential **Responsibilities:** * Manage all aspects of guest accommodations, including reservations, check-ins, and check-outs * Maintain a positive, friendly,...

  • Customer Experience Ambassador

    7 days ago

    Bismarck, North Dakota, United States Nothing Bundt Cakes Full time

    Job Summary: We are seeking a Customer Experience Ambassador to join our team at Nothing Bundt Cakes. As a Customer Experience Ambassador, you will be responsible for providing exceptional customer service and creating a warm and welcoming environment for our guests.Key Responsibilities:Provide excellent customer service and respond to guest inquiries in a...

  • Customer Experience Ambassador

    7 days ago

    Bismarck, North Dakota, United States Nothing Bundt Cakes - Bismarck Full time

    Job OverviewAt Nothing Bundt Cakes, we're seeking a skilled Customer Experience Ambassador to join our team. As a Joy Creator, you'll play a vital role in ensuring our guests have an exceptional experience. Your responsibilities will include assisting guests in ordering the perfect cake for their celebrations and ensuring their orders are fulfilled with...

  • Customer Service Ambassador

    3 weeks ago

    Bismarck, North Dakota, United States Nothing Bundt Cakes - Bismarck Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Representative at Nothing Bundt Cakes - Bismarck. As a Joy Creator, you will play a vital role in creating a welcoming and enjoyable experience for our guests.Key ResponsibilitiesGuest Interaction: Provide exceptional customer service, ensuring...

  • Customer Service Ambassador

    1 week ago

    Bismarck, North Dakota, United States My Place Hotels Full time

    My Place Hotel-Bismarck Job OpportunityWe are seeking a motivated individual to become part of our Guest Services team at My Place Hotel-Bismarck. As a key member of our team, you will be responsible for all aspects of guest accommodations, including reservations, check-ins, and check-outs.Key Responsibilities:Provide exceptional customer service and...

  • Guest Services Representative

    1 month ago

    Bismarck, North Dakota, United States Bird Dog Equity Partners LLC Full time

    About the RoleWe are seeking a highly skilled Guest Services Representative to join our team at EverSpring Suites Bismarck. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesRegister guests and manage all aspects...

  • Guest Services Representative

    3 weeks ago

    Bismarck, North Dakota, United States Bird Dog Equity Partners LLC Full time

    About the RoleWe are seeking a highly skilled Guest Services Representative to join our team at EverSpring Suites Bismarck. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesRegister guests and manage all aspects...

  • Guest Services Representative

    2 weeks ago

    Bismarck, North Dakota, United States Bird Dog Equity Partners LLC Full time

    About the RoleWe are seeking a highly skilled Guest Services Representative to join our team at EverSpring Suites Bismarck. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesRegister guests and manage all aspects...

  • Guest Service Representative

    2 weeks ago

    Bismarck, North Dakota, United States Target Full time

    Be a Part of Something BigAt Target, we're more than just a retailer - we're a team of passionate individuals who are dedicated to making a difference in our communities. As a Guest Advocate, you'll play a vital role in creating a welcoming and inclusive experience for our guests.Key Responsibilities:Create a warm and inviting atmosphere for every guest,...

  • Night Audit Guest Services Representative

    1 week ago

    Bismarck, North Dakota, United States Bird Dog Equity Partners LLC Full time

    Job Title: Night Audit Guest Services RepresentativeWe are seeking a highly skilled Night Audit Guest Services Representative to join our team at EverSpring Inn Bismarck. As a Night Audit Guest Services Representative, you will be responsible for managing all aspects of guest accommodations, including check-in and check-out tasks, online and phone...

  • Customer Experience Ambassador

    2 weeks ago

    Bismarck, North Dakota, United States Nothing Bundt Cakes Full time

    Be a Part of Something SweetAt Nothing Bundt Cakes, we're on a mission to spread joy and make every celebration sweeter. As a Guest Service Representative, you'll be the face of our bakery, providing exceptional customer service and creating a warm and welcoming environment for our guests.What You'll Do:Provide top-notch customer service, ensuring every...

  • Host and Guest Liaison

    1 week ago

    Bismarck, North Dakota, United States Hemisphere Restaurants Full time

    About UsThe Tavern Grill Restaurant + Bar is a rapidly expanding, upscale casual, full-service bar and restaurant that is dedicated to delivering exceptional guest experiences. We are seeking a collaborative and dynamic individual to join our team as a Host.Job Description:As the welcoming face of The Tavern Grill, our Hosts play a pivotal role in creating a...

  • Host and Guest Liaison

    1 week ago

    Bismarck, North Dakota, United States Hemisphere Restaurants Full time

    Host/Hostess Job DescriptionThe Tavern Grill Restaurant + Bar is a rapidly expanding, upscale casual, full-service bar and restaurant that is dedicated to delivering exceptional guest experiences. If you are seeking a collaborative culture and opportunities for professional growth, we encourage you to apply.Job Responsibilities:As the welcoming face of The...

  • Brand Ambassador Inside Sales Representative at Costco

    2 weeks ago

    Bismarck, North Dakota, United States Direct Demo Full time

    Job DescriptionWe are seeking highly motivated and sales-driven individuals to join our team as Brand Ambassadors for Qunol supplements at Costco. As a key member of our sales team, you will be responsible for promoting and selling our high-quality nutritional supplements to customers.Key Responsibilities:Represent Qunol supplements and promote their...

  • Operations Director

    2 weeks ago

    Bismarck, North Dakota, United States Wingate Inn Bismarck, ND Full time

    Job Title: Operations ManagerJob Summary:Wingate Inn Bismarck, ND is seeking a skilled Operations Manager to oversee the daily operations of the hotel. The ideal candidate will have experience in hotel management, with a strong focus on customer satisfaction and quality service.Key Responsibilities: Plan and manage the hotel's front office, housekeeping,...

  • To Go Specialist

    2 weeks ago

    Bismarck, North Dakota, United States Red Lobster Full time

    As a To Go Specialist at Red Lobster, you will be responsible for delivering exceptional customer service and enhancing the takeout experience for our guests. Your key responsibilities will include taking accurate orders, assembling prepared food and drink orders, and ensuring timely delivery to our guests. You will also be responsible for managing...

Guest Services Ambassador

2 months ago

Bismarck, North Dakota, United States Everspring Inn Full time

Job Title: Guest Services Representative/Night Audit

Job Type: Variable part-time, non-exempt

Location: EverSpring Inn and Suites

About Us: Bird Dog Equity Partners is a hotel investment and management company that prioritizes people-first hospitality. Our purpose is to create lifelong relationships and enrich the lives of our team members, guests, and investor partners.

The Bird Dogma:

  • We Put People First
  • We Dependably Drive Results
  • We Constantly Keep a Positive Attitude
  • We Never Stop Improving, Ever
  • We Relentlessly Solve Problems

Job Summary: Our Guest Services Representatives (GSR) serve as the first point of contact for our guests, managing all aspects of their accommodation. Responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities.

Duties & Responsibilities:

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (contact details, exact dates of their stay, etc.)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates, and amenities
  • Respond to guests' inquiries in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests' needs
  • Tending and folding laundry when needed
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments
  • Audit software and run reports

Requirements:

  • Work experience as a hotel Front Desk Agent, Night Audit, Receptionist, GSR, or similar role preferred
  • Experience with a form of property management software is a plus
  • Understanding of how travel planning websites operate, for example: Booking and TripAdvisor
  • A strong desire to learn and develop
  • Customer service attitude
  • Excellent communication and organizational skills
  • Degree in hospitality-related field is an asset
  • Willingness to work overnights, weekends, and holidays