Host and Guest Liaison

4 weeks ago


Bismarck, North Dakota, United States Hemisphere Restaurants Full time
Host/Hostess Job Description

The Tavern Grill Restaurant + Bar is a rapidly expanding, upscale casual, full-service bar and restaurant that is dedicated to delivering exceptional guest experiences. If you are seeking a collaborative culture and opportunities for professional growth, we encourage you to apply.

Job Responsibilities:

As the welcoming face of The Tavern Grill, our Hosts play a pivotal role in creating a positive and inviting atmosphere for our guests. Key responsibilities include:

  • Welcoming guests upon arrival and ensuring a smooth seating process.
  • Managing reservations and wait lists effectively.
  • Maintaining accurate records of guest bookings.
  • Communicating with guests about wait times and specials.
  • Supporting Servers by communicating table turnovers and special requests.
  • Handling guest concerns or issues promptly and professionally.
  • Communicating effectively with management for escalated matters.
  • Staying knowledgeable about the menu, including specials and promotions.
  • Assisting in various tasks to contribute to the overall success of the restaurant.


Requirements:

To be successful in this role, you will need:

  • Excellent communication and organizational skills.
  • Must be 16+ years old.
  • Ability to adapt to changing circumstances and handle unexpected situations with flexibility.
  • Dedication to delivering exceptional guest service.
  • Strong attention to detail.
  • Previous experience is a plus.


What We Offer:

We are committed to creating an inclusive workplace that welcomes and values diversity. We offer:

  • Flexible schedules to accommodate your lifestyle.
  • Opportunities for growth and advancement within the company.
  • Employee discounts on food and beverages.
  • Competitive compensation and benefits packages, including 401k savings plan with company match, Health, Dental, Vision, and Life Insurance, Health Savings Accounts, and more.


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