Host and Guest Liaison
4 weeks ago
The Tavern Grill Restaurant + Bar is a rapidly expanding, upscale casual, full-service bar and restaurant that is dedicated to delivering exceptional guest experiences. If you are seeking a collaborative culture and opportunities for professional growth, we encourage you to apply.
Job Responsibilities:
As the welcoming face of The Tavern Grill, our Hosts play a pivotal role in creating a positive and inviting atmosphere for our guests. Key responsibilities include:
- Welcoming guests upon arrival and ensuring a smooth seating process.
- Managing reservations and wait lists effectively.
- Maintaining accurate records of guest bookings.
- Communicating with guests about wait times and specials.
- Supporting Servers by communicating table turnovers and special requests.
- Handling guest concerns or issues promptly and professionally.
- Communicating effectively with management for escalated matters.
- Staying knowledgeable about the menu, including specials and promotions.
- Assisting in various tasks to contribute to the overall success of the restaurant.
Requirements:
To be successful in this role, you will need:
- Excellent communication and organizational skills.
- Must be 16+ years old.
- Ability to adapt to changing circumstances and handle unexpected situations with flexibility.
- Dedication to delivering exceptional guest service.
- Strong attention to detail.
- Previous experience is a plus.
What We Offer:
We are committed to creating an inclusive workplace that welcomes and values diversity. We offer:
- Flexible schedules to accommodate your lifestyle.
- Opportunities for growth and advancement within the company.
- Employee discounts on food and beverages.
- Competitive compensation and benefits packages, including 401k savings plan with company match, Health, Dental, Vision, and Life Insurance, Health Savings Accounts, and more.
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