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Customer Service Associate

1 month ago

Lenexa, Kansas, United States Family Dollar Full time
Customer Service Representative Job Description

As a Customer Service Representative at Family Dollar, you will be responsible for providing exceptional service to customers. Your primary goal will be to ensure that every customer leaves the store satisfied with their shopping experience.

Main Responsibilities:

  • Provide excellent customer service by greeting customers, answering questions, and assisting with selection of merchandise.
  • Complete cash register transactions accurately and efficiently.
  • Respond to customer inquiries and resolve any issues in a professional and courteous manner.
  • Work collaboratively with other store team members to maintain a clean and organized store environment.
  • Meet or exceed sales and customer service performance goals.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 50 pounds and stand for long periods of time.

What We Offer:

  • A competitive hourly wage.
  • Opportunities for advancement and professional growth.
  • A fun and dynamic work environment.
  • A comprehensive benefits package, including medical, dental, and vision insurance.