Customer Experience Associate
3 weeks ago
Architectural Surfaces LLC has been a leading provider of high-quality natural stone products for over two decades. With a strong presence in the United States and a commitment to excellence, we offer a wide range of products and services to meet the needs of our customers.
Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service, ensuring a smooth and personalized experience for our valued customers.
Key Responsibilities- Develop and maintain strong relationships with customers, understanding their needs and preferences.
- Provide expert knowledge of our products, including natural stone, quartz, and tile.
- Assist customers in selecting the perfect products for their projects, ensuring a seamless and enjoyable experience.
- Coordinate marketing and outreach efforts to architects, designers, homebuilders, and the public.
- Assist dealers with the sales and ordering process, ensuring timely and accurate delivery.
- Answer phones, organize the designer room, and respond to customer inquiries in a timely and professional manner.
- Capture customer/homeowner visits and preliminary selections, creating holds for fabricator selections and sending to account managers.
- Responsible for sale order creation for orders sent to the shared Orders email.
- Responsible for list creation for orders being picked up or delivered to customers.
- Invoice and email invoices to termed customers.
- Process customer credit card payments and/or personal checks.
- Maintain hold reports and send expired holds to Account Managers.
- Basic computer skills and business telephone etiquette.
- A well-organized and self-directed individual with the ability to prioritize duties.
- Perform all duties and responsibilities promptly to meet time-sensitive deadlines.
- Ability to work well in a team environment.
- Ability to read, analyze, and interpret essential instructions, guidelines, and communications and respond accordingly.
- Must be able to work Saturdays (dependent on branch schedule).
- Must demonstrate showroom sales skills in a high-end work environment.
- Must be able to communicate effectively both verbally and written.
- Must be self-driven, organized, and detailed oriented.
- Associates degree or industry experience preferred.
- Customer service experience in a multi-tasking environment is required.
- Ability to be on your feet for extended periods.
- Ability to push/pull/lift to 20+ lbs.
- Ability to work outside in all weather conditions, including seasonally hot or cold temperatures and inclement weather.
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Sales Associate
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Lenexa, Kansas, United States Carter'sOshKosh Full timeCustomer Experience ExpertCarter's/OshKosh is seeking a Sales Associate to join our team. As a Customer Experience Expert, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience. You will be responsible for greeting customers, answering questions, and assisting with purchases. You...
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Customer Experience Ambassador
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Lenexa, Kansas, United States Chick-fil-A Full timeAt Chick-fil-A, we're committed to delivering exceptional customer experiences that leave a lasting impression. As a Customer Experience Ambassador, you'll play a critical role in bringing our brand promise to life.Our mission is to provide a positive, people-focused environment where our Team Members can grow and develop their skills. We believe in treating...
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Retail Customer Experience Manager
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Lenexa, Kansas, United States Michaels Stores, Inc. Full timeJob SummaryWe are seeking a highly skilled Retail Customer Experience Manager to join our team at Michaels Stores, Inc. As a key member of our store leadership team, you will be responsible for delivering a customer-centric shopping experience by managing and executing effective front-end operations and expectations.Main Responsibilities:Manage and deliver...
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Customer Service Associate
3 weeks ago
Lenexa, Kansas, United States Family Dollar Full timeCustomer Service Representative Role at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers. Your key responsibilities will include greeting customers, assisting with merchandise selection, and completing cash register transactions...
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Table Games Dealer
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Lenexa, Kansas, United States Choctaw Resort Development Enterprise Full timeSales Associate Opportunity at Choctaw ResortAre you passionate about providing exceptional customer service and creating memorable experiences for visitors to the Choctaw Resort? We are seeking a talented and charismatic Sales Associate to join our team!About the Role:As a Sales Associate, you will be responsible for ensuring that our guests have an...
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Merchandise Associate
4 weeks ago
Lenexa, Kansas, United States Wal-Mart Stores , Inc. Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate in our General Merchandise department.Key ResponsibilitiesProvide exceptional customer service by assisting customers in finding products and answering questionsRestock shelves, maintain a clean and organized store environment, and work with...
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Pricing Associate
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Lenexa, Kansas, United States MCKEEVER ENTERPRISES INC Full timePricing Associate Job SummaryMCKEEVER ENTERPRISES INC is seeking a Pricing Associate to join our team. As a Pricing Associate, you will be responsible for providing excellent customer service and ensuring that all pricing batches are accurately scanned and processed in accordance with company standards and policies.Key Responsibilities:Provide a friendly,...
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Sales Associate
4 weeks ago
Lenexa, Kansas, United States Westlake Hardware Full timeAbout Westlake Ace HardwareA leading hardware retailer in the United States, Westlake Ace Hardware operates over 150 neighborhood stores across the country. Our company is built on a foundation of Core Values, including Service, Passion, Respect, Integrity, Teamwork, and Excellence. We're committed to delivering an exceptional customer experience and...
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Merchandise Associate
3 weeks ago
Lenexa, Kansas, United States Walmart Full timeAbout the RoleThis is a fantastic opportunity to join the Walmart team as a Merchandise Associate. As a key member of our sales floor team, you will play a vital role in ensuring our customers have an exceptional shopping experience. Your primary responsibility will be to assist customers in finding the products they need, while also maintaining a clean and...
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Customer Service Representative
4 weeks ago
Lenexa, Kansas, United States KGPCo Full timeJob SummaryServe as a key point of contact for assigned customers, providing exceptional service and support to ensure their needs are met.Key ResponsibilitiesBuild and maintain strong relationships with customers through regular communication and issue resolution.Utilize the CRM to document customer interactions and account summaries, ensuring accurate and...
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Sales Associate Representative
3 weeks ago
Lenexa, Kansas, United States Sunglass Hut Full timeSunglass Hut Job OpportunityAs a Sales Associate at Sunglass Hut, you will utilize The Sunglass Hut Experience tools to consistently deliver sales plan and company objectives. Your primary goal is to achieve and exceed individual sales plan by creating an emotional connection with customers. You will leverage reporting tools to track individual results and...
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Customer Service Representative
3 weeks ago
Lenexa, Kansas, United States Choctaw Resort Development Enterprise Full timeJob SummaryWe are seeking a highly skilled and customer-focused Call Center Agent to join our team at the Choctaw Resort Development Enterprise. As a key member of our customer service team, you will be responsible for providing exceptional guest service while performing assigned duties.Key ResponsibilitiesProvide Outstanding Guest Service: Deliver...
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Sales Associate
3 weeks ago
Lenexa, Kansas, United States Westlake Hardware Full timeAbout Westlake Ace HardwareAce Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located...
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Retail Store Associate
3 weeks ago
Lenexa, Kansas, United States Michael's Inc Full timeAbout the Role:We are seeking a skilled Custom Framer to join our team at Michaels. As a Custom Framer, you will be responsible for building strong relationships with customers while creating personalized framing solutions for their art.Key Responsibilities:Complete framing orders with a high degree of quality and on timeDeliver sales and production...
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Sales Associate
4 weeks ago
Lenexa, Kansas, United States Carter'sOshKosh Full timeAbout Carter'sCarter's is the largest branded marketer in North America of apparel exclusively for babies and young children. We own the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace.Job SummaryWe are seeking a Sales Associate to join our team. As a Sales Associate, you will be the first face of the brand for...
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Logistics and Customs Manager
4 weeks ago
Lenexa, Kansas, United States Hanesbrands Inc. Full timeJob Title: Logistics and Customs ManagerThis role is responsible for managing the global logistics and customs operations to ensure a flexible, innovative, and regulatory compliant supply chain.Key Responsibilities:Manage the efficient, timely, and cost-effective global movement of products and services.Drive corporate logistics initiatives to reduce...
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Sales Associate
4 weeks ago
Lenexa, Kansas, United States Spirit Halloween Full timeSpirit Halloween Job DescriptionAs a Sales Associate at Spirit Halloween, you will be responsible for providing exceptional customer service and creating a welcoming store environment. Key responsibilities include:Welcoming all guests through a greeting, smile, or eye contactDemonstrating knowledge of store products and using this knowledge to build...
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Warehouse Associate
4 weeks ago
Lenexa, Kansas, United States Wal-Mart Stores , Inc. Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Warehouse Associate to join our team at Walmart Stores, Inc. This role is responsible for ensuring that customers can find all the items they have on their shopping list by stocking, backroom, and receiving associates.Key ResponsibilitiesUnload trucks and sort products in the backroomStock...
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Sales Associate Position
4 weeks ago
Lenexa, Kansas, United States Hibbet Sports Full timeJob Summary As a Sales Associate at Hibbett Sports, you will be responsible for providing exceptional customer experiences, encouraging services provided by our company, and tracking sales to improve store and personal goals. Key Responsibilities Provide outstanding customer service and ensure a positive shopping experience Encourage customers to take...
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Customer Service Representative
3 weeks ago
Lenexa, Kansas, United States BASYS Processing Inc. Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BASYS Processing Inc.Key Responsibilities:Provide exceptional customer service to merchants and partners via phone, email, and other communication channels.Resolve product or service problems by researching and determining the cause of the...